Cancelling a scheduled Apple Support call

Apple iPhone 6 Plus on iOS 12.0.0

Link successfully copied to clipboard
Copy link

You can cancel a scheduled Apple Support call directly from the Apple Support application.

  1. Step 1/10

    From the Home screen, swipe to Apple Support.

    Note: You may need to install Apple Support from the App Store.

    The indicator is towards the right.
  2. Step 2/10

    Tap Apple Support.

    The indicator is in the center.
  3. Step 3/10

    Tap Account.

    The indicator is in the bottom right.
  4. Step 4/10

    Tap Recent History.

    The indicator is towards the left.
  5. Step 5/10

    Select the scheduled call you'd like to cancel.

    Note: From this screen, you can view more information about your scheduled call, reschedule, and add your scheduled call to one of your calendars.

    The indicator is towards the right.
  6. Step 6/10

    Scroll to Cancel scheduled call.

    The indicator is towards the bottom.
  7. Step 7/10

    Tap Cancel scheduled call.

    The indicator is towards the bottom.
  8. Step 8/10

    Tap Cancel scheduled call again.

    The indicator is towards the bottom.
  9. Step 9/10

    Tap OK.

    The indicator is in the center.
  10. Step 10/10
    Step 10 of 10:

    You've completed the steps!

    There are no indicators associated with this step.

Was this tutorial helpful?