Note: If you’re having problems with your device (e.g., an app is frozen, the screen isn’t responding, etc.), the first step in troubleshooting is to turn your phone off and on again (also known as a soft reset).
- Step 1/2
To restart iPhone, simultaneously press and hold the Top button and the Home button until the Apple logo appears.
Note: You should only use this feature when iPhone isn't working correctly.
- Step 2/2Step 2 of 2:
You've completed the steps!
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