Performing a factory reset

LG G7 ThinQ on Android 10.0.0

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A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

  1. Step 1/8

    From the Home screen, tap Settings.

    The indicator is towards the right.
  2. Step 2/8

    Scroll to System.

    The indicator is in the center.
  3. Step 3/8

    Tap System.

    The indicator is towards the bottom.
  4. Step 4/8

    Tap Restart & reset.

    The indicator is in the center.
  5. Step 5/8

    Tap Factory data reset.

    Note: Before you proceed, make sure to back up all photos, videos, and data you'd like to keep. When you factory reset your device, all your files will be deleted.

    The indicator is in the center.
  6. Step 6/8

    Tap Reset phone.

    The indicator is towards the bottom.
  7. Step 7/8

    Tap Delete all.

    The indicator is towards the bottom.
  8. Step 8/8
    Step 8 of 8:

    You've completed the steps!

    There are no indicators associated with this step.

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