Transfer Shaw email to TELUS email

These instructions will help you transfer your Shaw emails to TELUS email

These instructions will help you transfer your Shaw emails to TELUS email. Make sure that your Shaw email is active before you begin. If your Shaw email has been deactivated, please contact Shaw to reactivate it before following these steps.

Steps for importing messages from shaw.ca

Ensure that you have access for POP active on your Shaw account
Log in to TELUS email at
mail.google.com/a/telus.net
In the top right, select the gear icon, then
See all settings
Select the
Account and import
tab
In the second section, select
Import mail and contacts
Follow the steps on the screen a.  Enter your shaw.ca email address, and select
Continue
b.  When asked, enter your password for your shaw.ca account c.  Confirm your username and server details, and select
Continue
i.   Shaw email without @shaw.ca ii. Server:
pop.shaw.ca
, port:
995
d.  For import options, choose the following: i.
Import mail
, checked ii.
Add label to all imported mail
. This will be pre-filled with your shaw.ca address iii. Select
Start import
e.  Your messages will be imported. Select
OK
You can see your messages as they are imported in your inbox

Steps to help others learn about your TELUS email

You can set up the following auto-reply message for people who email you on your old address:

Access your shaw.ca email address on
webmail.shaw.ca
Log in using your email and password
Go to the
Preferences
tab and select
Out of office
Select
Send auto-reply message
Enter a message into the auto-reply message text box: a. Suggestion: “Thank you for your message. I have recently changed my email address to <email address>@telus.net. Please update your contact information for me. I have received your email at my new address. There is no need to resend it.”
Select
Save

You can also set up a signature on your new TELUS email account to remind people of your new address:

Go to
Settings
Under
General
, scroll to
Signature
Select
Create new
, and enter a name for your signature
Enter your signature as you would like it to appear, as well as a sentence about your email address changing to TELUS email a. Suggestion: “I have recently changed my email address to <your_email_address>@telus.net. Please update your contact information for me.” b. You can personalize your signature by formatting your message, changing the text style and adding images
Use the settings, select your signature
For email use
and
On reply/forward use
Make sure you save your signature at the bottom of the page

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