TELUS Home Assistant on the Google Assistant for Optik TV

TELUS Home Assistant Action on the Google Assistant gives you . Don’t have Optik TV?

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The TELUS Home Assistant action on Google Assistant allows our Optik TV customers to control their entertainment experience with their voice.

We invite you to share feedback and get additional support on our community forum,

Neighbourhood

.

Any Google Assistant enabled device, including:

Don’t have a smart speaker device? Find out if your phone or tablet can be enabled with the Google Assistant by visiting

Google Assistant Help

, or purchase a Google device by shopping on

telus.com

.

Once your Google device is set up, link to TELUS Home Assistant to start using voice to control your Optik TV.

Please visit the options below for instructions on how to link your Optik TV to Google Assistant.

: Keep your Optik TV box nickname short and simple. This is how you will tell Google which digital box to command. For example, nickname one box "Living room TV" and another "Bedroom TV" and say, "Google, search for Stranger Things on Living room TV."

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:

: Once you launch an App, you must use your remote to navigate.

:

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You can ask Google about your TELUS Mobility and Home Solutions accounts by enabling the TELUS Action. For example, ask Google about your bill. Visit the

TELUS Action page

to learn more.

Below is a list of known issues with TELUS Home Assistant that we are working on resolving. If your issue is not covered, please visit the

Neighborhood community

to share your feedback for future improvements.

: Error message while linking TELUS Home Assistant in the Google Assistant application.

We are working with Google to troubleshoot some intermittent linking issues we see on Android devices with Google Assistant. In the meantime, please try the following fixes for the issue:

:

While we improve this feature, please use the channel tune function: "Hey Google, tune to channel 101 on ‹device nickname›" or "Hey Google, tune to CTV on ‹device nickname›”. Google Assistant says “recording” while the screen may say “this program cannot be recorded” when you attempt to record on an unsubscribed channel or On Demand content. We are working to align the verbal message from Google and the on screen message.

that you cannot record On Demand content

If your question is not covered below, please visit the

Neighborhood community

to share your feedback for future improvements.