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Getting started with your TELUS TV Digital Box
Learn how to set up your new TELUS TV digital box, and explore its features and functions.
Each TELUS TV Mini you receive will come with a Quick Install guide, as well as all the physical pieces you need to get your service up and running. This will typically include (but may not be limited to):
- TELUS TV Mini
- TELUS TV Mini power supply
- TELUS Remote
- Two AAA batteries
Note
: If you are not automatically logged into your TV app during the first installation, you may need to log in manually using your My TELUS username and password. Please visit telus.com/MyTELUS
To get set up, refer to the following steps:
- Connect the TV Mini to your TV.
- Connect the TV Mini to the power supply.
- Turn on your TV and select the appropriate HDMI input on your TV using your TV manufacturer’s remote control.
- Follow the onscreen steps to select your language, pair your TELUS remote, and connect to your Wi-Fi network.
- Nice work, you’re all done!
You may also choose to sign in to your Google account to enjoy an enhanced entertainment experience.
Device
Your TELUS TV Mini runs on the Android TV operating system, and comes with all of the features of Google’s Android TV platform including Google Assistant, Chromecast Built-In and access to the Google Play Store.
Preloaded with apps from Netflix, Amazon Prime Video and YouTube, your TELUS TV Mini comes equipped with a custom designed user interface and home screen, allowing you to search and access all of your content in one place. You can also sign in to the Google Play Store with your Google account to access thousands of apps available for download.
Remote
Your new TELUS remote features Bluetooth connectivity (which means you no longer need to point your remote directly at the box to make it work), back-lit buttons for easier use in the dark, and direct launch buttons for both Netflix and Amazon Prime Video. Your remote even comes equipped with built-in Google Assistant, allowing you to control your TV with your voice.
For more information about your TELUS remote, including pairing instructions, controlling your TV volume and power and a list of supported voice commands, .
visit the TELUS remote support page
LED lighting
Your TELUS TV Mini has an LED indicator light on the top of the device. A quick check of the light will let you know the state your box is in:
- Off- the device is either off, in standby mode or unplugged. Plug in your device and press thepower buttonon your remote to power the device on.
- Solid- indicates the device is powered on and functioning properly. The light should blink once to acknowledge that a button on the TELUS Remote has been pressed.
- Blinking (slow)- the device is waking up.
- Blinking (fast)- the device is undergoing a software update.
Buttons
- Multi-function button- displays an on-screen menu where you can use Find My Remote, pair your remote to the TV Mini, reboot the TV Mini or factory reset the TV Mini.
Inputs
- Ethernet- optionally connect your device to your internet access point with an ethernet cable (not included) for the most reliable connection.
- HDMI- connect your device to your TV using the built-in HDMI cable.
- Power- connect your device to a wall receptacle using the included Power Supply.
To solve common issues signing into your My TELUS account:
- Refer to thesupport articleHelp with logging in
To reboot your TELUS TV Mini from the Home screen:
- Navigate toSettings → Device Settings → Device Preferences → About → Reboot
To factory reset your TELUS TV Mini from the Home screen:
- Navigate toSettings → Device Settings → Device Preferences → Factory reset.
Note
: Performing a factory reset will erase all data from your device’s internal storage, including your Google account, any app data and settings including stored usernames and passwords as well as any downloaded applications.For more detailed troubleshooting information and steps, visit the
.
TV troubleshooting page
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