Set up and manage your Doorbell Camera

Configure and manage your doorbell camera via the SmartHome mobile app or web portal

Manage your Doorbell Camera from the mobile app

Log in to your TELUS SmartHome app
Select
Menu
Scroll down and select
Doorbell Camera
Select
Settings
in the top right-hand corner to pull up the options for your doorbell. Here, you can:
- Rename your doorbell
- Set up doorbell call notifications
- Create or modify a Doorbell recording schedule
- Adjust your Doorbell Camera’s Motion Sensitivity and Detection mode
- Change LED colours
- Change chime settings and volume

Manage Doorbell Camera-mobile-app-2

Note
: The Settings
 page may look slightly different on an iOS mobile phone.

Manage your Doorbell Camera through the web portal

Log in to the
web portal
Select
Video
Select
Settings
Using the
Video Device
dropdown menu, select the desired camera
Select
Video Device Info
Scroll to the bottom under
Chime Settings
. Here, you can:

Rename your doorbell
Modify Video Resolution & Quality
Modify chime settings and volume
Modify notification to panel configurations
Modify LED brightness and colour
Adjust your Doorbell Camera’s Motion Sensitivity and Detection mode

Manage Doorbell Camera-mobile-app-1

Important
: The doorbell camera's motion detection range is 8 feet at the highest sensitivity and incrementally lower on lower settings.

Troubleshoot your video camera

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