Send an email from an alias
Instructions on sending emails from an alias if you have two or more TELUS email addresses
If you have more than one TELUS email address, you can decide which email address you want your messages to be sent from. This is called an “alias” or a “persona”. In this article, you will find out how to send an email from your alias as well as how to change your display name.
To begin, here are some helpful definitions:
Email account
, a unique mailbox that allows you to send and receive messages from other email accounts. All TELUS Internet customers can get up to 10 email accounts/mailboxes.
Email alias
, an alternative name or address for an existing email account. It allows you to send and receive messages using another address from your mailbox. Multiple aliases can be created for each email account/mailbox. All TELUS Internet customers can get up to 30 aliases per email mailbox.
If you want to send mail as your alias, please follow these simple steps:
Step 1: Add an address you own
On your computer, open
Gmail
In the top right, select
Settings
In the "Send mail as" section, click
Add another email address
Enter your name and the address you want to send from. Leave "Treat as an alias" checked
Step 2: Confirm the address
Open the confirmation message you got from Gmail
Click the authorization link
A confirmation window will open. Click
Confirm
You may now close this window
Step 3: Change the "From" address
Go back to Gmail and compose a new message
Select the address to send from by clicking the down arrow next to your email address
If you want to always send from your alias, you'll need to change both your default "From" and "reply-to" address. If you only change the "From" address, replies will go to your original Gmail address by default
Always send from a different address
Always send email from a different address or alias
On your computer, open
Gmail
In the top right, click
Settings
In the "Send mail as" section to the right of the address you want to use, click
Make default
Change the name on your Gmail account
You can change the name that's linked to your email address.
Note
: The name linked to your email address is not your username. You can't change your username or email address.
For example, if you need to change your name from "Lisa Brown" as sportsfan@TELUS.net to "Lisa Jones" at sportsfan@TELUS.net.
Important
: You can’t change your name from the Gmail app.
On your computer, open
Gmail
In the top right, click
Settings
Click the Accounts and Import or Accounts tab
Under "Send mail as" click
Edit Info
Enter the name you want to show when you send messages
At the bottom, click
Save Changes
If you can't change your name
If you get an error that says "This setting can't be changed for your account," it may mean that you've changed your name too many times during a short period of time.
