Please note that this is an online-only task that can easily be done using either My TELUS online or the app.
Find your account number in My TELUS online
For security purposes only the last 4 digits of your account number appear in the email message you receive alerting you of your monthly e.Bill. The full number appears on the PDF version of the bill accessible through the online
Once you access your online account you’ll land on the
page. There you will see your account(s)
If you have multiple accounts, select the account that you wish to locate the account number from. The account number, which is the same as your e.Bill account number, can be located on the left side of the screen
Option 2: From the Billing tab
tab of My TELUS online, you can find your 8- or 9-digit account number listed under
To find the PDF version of your bill select
Next to your current bill, select
Your 8- or 9-digit account number is located underneath your name on the upper left side of your e.Bill
: If you have not already set up a
online profile, then you will need your account number. This can be found on your TELUS contract or on a previous paper bill.
Find your account number using the My TELUS app
You can also find your account number at the top-left corner next to the menu of the