Can't transfer content from your scanner or camera to TELUS email
Let's help you update the settings in your device to fix issues with transferring content to your email.
As part of the email migration that concluded in May 2021, we are shutting down the old SMTP server in a phased manner, and the shutdown is scheduled to end on September 30, 2021. After that, the customers who did not update the SMTP settings in their scanners or cameras will see disruption when attempting to send content from those devices to their TELUS email account.
How to avoid disruption?
You can update the settings in your devices to include the new SMTP server details, as shown below.