Add, remove and manage users on your Mobility account
Options and instructions for making user changes to your Mobility account
The account owner determines the account privileges of all members and the account manager can oversee these privileges (with the exception of the owner's account rights). The account owner and manager may grant access to new users, modify a user's privileges or terminate a user's access to the account.
If you would like to cancel an account or service, please
contact us
.
A banner featuring all pending access requests will be made visible
Select
Set up access
on the requests you wish to approve
Select the role which you wish to assign to the user
Note
: This will control the user's range of privileges on the account. Learn more about
user privileges
.
Assign phone numbers
Note
: It is optional to assign a phone number to a manager. However, it is mandatory to assign at least one phone to a member, as this determines what phone(s) the member will be able to access on
My TELUS
.
Select
Decline access
on the banner, or
Head to
Set up access
, and select
Decline access
at the bottom of the page
On the profile which you wish to modify, select
Change
under the access level column
You will see the user's current settings. Apply the desired new settings to this profile
Note
: If you wish to cancel the changes, select the back button leading to the
Manage account users page
.
On the profile which you wish to remove, select
Change
under the access level column
You will see the user's current settings. Apply the desired new settings to this profile
Select
Remove access
to restrain the user from accessing their account
Note
: If you wish to cancel the changes, select the back button leading to the
Manage account users page
.
