Make the Smart Move – to TELUS home services

Your new home deserves a new bundle of great services. Get Internet, TV and smart security for as low as $140/mo.¹

An image showing a bird leaving its nest.

An image showing a parrot sits on top of a bird house.

When it’s time to move, switching to TELUS is the right move.

Make the Smart Move – to TELUS home services that make setting up services in your new home as easy as possible and keep you connected. Call us at least 2 weeks in advance to schedule your moving day to make sure you are set up in time.

Download the TELUS moving checklist

How TELUS Smart Move makes a smooth move

TELUS offers Internet, TV, and smart security - everything you need for home services.

You have the choice of our techs guiding you through a virtual install from outside your new home or we can visit you in-person.

Learn about your installation options

If you aren’t satisfied with your new services, cancel within 30 days of installation and we’ll waive all your fees.

Featured offer for your new home

The Movers Bundle features TELUS Optik TV, SmartHome Security control panel and security camera and TELUS Wi-Fi 6 hardware.

Get Internet + TV + smart security for as low as $108/mo.

PureFibre Internet 75 with unlimited internet data on a 2 year term¹
Optik TV Essentials with up to 36 HD channels and commercial free music
SmartHome security devices to keep an eye on your home
Online Security - Basic
Promotional price is guaranteed for your term¹

Online exclusive: $250 bill credit and no activation fees²³

Starting at

108

/mo.¹

Get started

$118/mo. if not bundled with TELUS or Koodo Mobility. Current regular price is $178/mo. Offer requires TELUS Internet and Optik TV on a 2 year term, and SmartHome Security on a 3 year term. $50 activatiion fee applies to Internet and $150 installation fee or $100 refundable self install kit fee applies to SmartHome Security purchase. ⁴

Or call us at 1-888-350-1995

Build the bundled deal you want

We'll add the savings

Build your bundle

What's included?

A diagram showing the difference between TELUS PureFibre which direct to your home and competitor’s fibre optic that switches to a shared copper cable before it reaches your home

Internet

TELUS is the only major provider in Western Canada with a 100% fibre optic connection to the home.⁵ That means a fast, always consistent connection.
Plans include unlimited home internet data for 24 months¹
Want to go faster? Upgrade to Gigabit Internet – for $14 more per month⁵

Optik TV

Restart live TV from the past 30 hours⁶
The most 4K and HD content⁷
The largest PVR capacity⁸
Want more entertainment? Add 4 Theme Packs + 1 Premium (including Netflix or Crave) for $38 more per month, all in one simple plan.⁹

SmartHome Security

Keep an eye on your home from your smartphone
Control your lighting, heating, appliances and more – remotely or on a schedule - Includes a control panel plus 3 other devices for self-monitored service and home automation

An image showing a parrot peeking inside the 4k TV.

Looking for something different?

Check out all of our new customer offers or talk to one of our representatives and we can create a custom solution that will work best for your new home.

View offers

Earn great rewards with TELUS Rewards™

Earn points and redeem them for Video on Demand credits, TELUS bill credits, the latest tech and more.

Learn more about TELUS Rewards

TELUS Health MyCare

Don’t have a family doctor or need to see one right away? Download the TELUS Health MyCare™ app to see a local doctor right from your phone.

Learn more about TELUS Health MyCare

Moving FAQ

Can I keep my current home phone number when I switch from my other provider?

If I leave my other provider, will TELUS pay out my contract?

How did TELUS know I was moving?

Who is Environics Analytics?

Does Environics follow best practices around privacy compliance and consumer protection?

For additional information and questions regarding TELUS privacy

Voir les modalités et conditions

Offer subject to change without notice, and may not be combined with other offers. Available to new and existing TELUS customers who have not subscribed to Internet, Optik TV, SmartHome Security and TELUS Online Security in the past 90 days. Offer includes Optik TV Core + Premium, Wi-Fi Plus, PureFibre Internet 250 and SmartHome Security (“SHS”) ‑ Smart Automation Plus. All SHS plans include TELUS Online Security (“TOS”): TOS Basic (for Smart Camera and Smart Automation Plus plans) or TOS Standard (for Secure and Control). No one can prevent all cybercrime or identity theft. Activation of TOS through NortonLifeLock is required. Not all products, services and features are available on all devices or operating systems. System requirement information on norton.com. From months 1-24, a $13/mo discount applies to Optik TV, $20/mo. discount applies to Internet, $5/mo. discount applies to SHS and $10/mo discount applies to Wi-Fi Plus. TELUS Mobility customers signing up for Internet on a new 2-year term get an additional $10/mo. discount towards the Home Services bill for 24 months (or as long as the eligibility requirements are met). TELUS Mobility customers signing up for SHS on a new 3-year term get an additional $10/mo. discount towards the Home Services bill for 24 months (or as long as the eligibility requirements are met). This is a total discount of up to $68/mo. Current regular price of Optik TV Core + Premium is $55/mo, Wi-Fi Plus is $10/mo, PureFibre 250 is $110/mo and SHS - Smart Automation Plus is $38/mo. Regular pricing is subject to change without notice. For customers signing up on a 24 month term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. For customers signing up on a 36 month term, the SmartHome Security rate plan is guaranteed to remain the same for the duration of the 36 month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2-year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Final eligibility for the services will be determined by a TELUS representative. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees associated with Optik. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $720, declining by $30, for every month of Internet and Optik TV service and reducing to $0 at the end of your commitment term. If you cancel a single service (Optik TV or Internet), the service cancellation fee is $360 declining by $15 per month and reducing to $0 at the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Equipment may not be as shown. A cancellation fee applies for early termination of the 3-year or 5-year SHS agreement equal to $10/mo. multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. TELUS SHS professional installation fee applies and is $150 for customers subscribed to one or more of the following services: TELUS postpaid mobility, SmartHub or High Speed Internet. The professional installation fee for all other customers is $450. A $100 kit fee is charged on self-install orders and will be added to your first bill. The kit fee is 100% refundable when you install and activate your service within 30 days of your order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill. One-time $60 activation fee applies to all new orders of Internet services, except orders placed on telus.com. Wi-Fi speeds are dependent on the technical capabilities of individual devices. Individual results may vary depending on location, usage within the home network, number of connected devices on the Wi-Fi network, and the level of Wi-Fi and non-Wi-Fi RF interference in the home. Additional wiring charges may apply. Cancel Wi-FI Plus at any time without penalty. Offer subject to change without notice. Available to residential customers who subscribe to eligible services and enroll with pre-authorized payments. The $5/mo discount will apply each month to each eligible service and you must retain the eligible service(s) with pre-authorized payments to maintain the discount. Customers may see a partial credit when enrolling with pre-authorized payments depending on bill cycle. All prices do not include applicable taxes.
One-time $50 activation fee applies to all new orders of Internet services, except orders placed on
telus.com
$200 bill credit, only available to online orders of Internet, Optik TV and SmartHome security bundles on a 2 and 3 year term. Available to residential customers who have not subscribed to TELUS TV, Internet or SmartHome security in the past 90 days. Offer subject to change without notice. Bill credit will be applied upon order completion and will appear on your first bill after activation. Bill credits are non-transferable, can only be applied to pay for services charges, and carry no cash value after deactivating your services. Credit provided is discretionary and includes applicable taxes (based on the taxes levied in the province of supply) therefore the value displayed on your bill is the value before tax. For example, a $10 discretionary credit towards Internet service offered in BC includes $0.62 PST and $0.45 GST, meaning the credit value displayed will be $8.93. The $0.62 PST and $0.45 are captured as reductions in the amount of tax charged on your balance owing. For more information and examples that apply to other home services, please visit
telus.com/billcredits
.
TELUS SmartHome Security professional installation fee applies and is $150 for customers subscribed to one or more of the following services: TELUS postpaid mobility, SmartHub or High Speed Internet. The professional installation fee for all other customers is $450. A $100 kit fee is charged on self-install orders and will be added to your first bill. The kit fee is 100% refundable when you install and activate your service within 30 days of your order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill. One-time $50 activation fee applies to all new orders of Internet services, except orders placed on telus.com.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see telus.com/networkmanagement
The Restart feature is currently available on select channels and shows. Visit Optik Restart channel list for a complete list of channels which support the Restart Feature. Record, skip ahead and fast forward functions are not available for restarted programs.
4K television required to watch 4K. Optik 4K PVR and Internet 50 or above required to watch 4K on Optik. Subscription to corresponding channels required - like Sportsnet to watch the Blue Jays in 4K; not available with all channels
Compared to any other major provider in Western Canada.
Netflix Standard plan ($16.49/mo value) is included at no extra cost with select TELUS Optik TV packages. Netflix Premium plan ($20.99/mo value) is available for an additional $4/mo charge with select TELUS Optik TV packages. Netflix existing account or new account activation required. This offer, Netflix plans and pricing subject to change.