Make the Smart Move – to TELUS home services

Your new home deserves a new bundle of great services. Get Internet, TV and smart security for as low as $140/mo.¹

An image showing a bird leaving its nest.

An image showing a parrot sits on top of a bird house.

When it’s time to move, switching to TELUS is the right move.

Make the Smart Move – to TELUS home services that make setting up services in your new home as easy as possible and keep you connected. Call us at least 2 weeks in advance to schedule your moving day to make sure you are set up in time.

Download the TELUS moving checklist

How TELUS Smart Move makes a smooth move

TELUS offers Internet, TV, and smart security - everything you need for home services.

You have the choice of our techs guiding you through a virtual install from outside your new home or we can visit you in-person.

Learn about your installation options

If you aren’t satisfied with your new services, cancel within 30 days of installation and we’ll waive all your fees.

Featured offer for your new home

The Movers Bundle features the DC’s Peacemaker on Crave along with TELUS Optik TV, SmartHome Security control panel and security camera and TELUS Wi-Fi 6 hardware.

Home+ Bundle: Unbeatable Savings on Unbeatable Solutions

PureFibre Internet 250
250 Mbps upload/download²
Optik TV
Core channels + 1 Premium
SmartHome Security
Smart Automation Plus
Online Security Basic
Device Security and VPN for up to 2 devices, and 24/7 Dark Web Monitoring³
WiFi Plus
Wall-to-wall wi-fi coverage including professional installation

Starting at

140

/mo.¹

Get started

For 24 Months. Price includes $20/mo discount for Telus and Koodo Mobility customers and $5 pre-authorized payment discount⁴

Or call us at 1-855-778-6054

What's included?

Superior technology

Our PureFibre internet is the only 100% direct-to-home fibre connection and the most reliable internet technology in Canada.⁵ Wi-Fi Plus gives you the strongest possible coverage even in the most unreachable areas of your home.

Trusted Security

TELUS is Canada's #1 security provider, offering the widest selection of security services to customers across Canada, including home, business, and online security. TELUS was voted Most Trusted Home Security Brand in the 2023 BrandSpark® Canadian Trust Study.

Best Value

Exclusive Discounts, Professional Wi-Fi Installation, Optik TV with streaming options like Netflix or Crave included, for Maximum Home Connectivity and Savings.

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Looking for something different?

Check out all of our new customer offers or talk to one of our representatives and we can create a custom solution that will work best for your new home.

View offers

Earn great rewards with TELUS Rewards™

Earn points and redeem them for Video on Demand credits, TELUS bill credits, the latest tech and more.

Learn more about TELUS Rewards

TELUS Health MyCare

Don’t have a family doctor or need to see one right away? Download the TELUS Health MyCare™ app to see a local doctor right from your phone.

Learn more about TELUS Health MyCare

Moving FAQ

Can I keep my current home phone number when I switch from my other provider?

If I leave my other provider, will TELUS pay out my contract?

How did TELUS know I was moving?

Who is Environics Analytics?

Does Environics follow best practices around privacy compliance and consumer protection?

For additional information and questions regarding TELUS privacy

Voir les modalités et conditions

Offer subject to change without notice, and may not be combined with other offers. Available to new and existing TELUS customers who have not subscribed to Internet, Optik TV, SmartHome Security and TELUS Online Security in the past 90 days. Offer includes Optik TV Core + Premium, Wi-Fi Plus, PureFibre Internet 250 and SmartHome Security (“SHS”) ‑ Smart Automation Plus. All SHS plans include TELUS Online Security (“TOS”): TOS Basic (for Smart Camera and Smart Automation Plus plans) or TOS Standard (for Secure and Control). No one can prevent all cybercrime or identity theft. Activation of TOS through NortonLifeLock is required. Not all products, services and features are available on all devices or operating systems. System requirement information on norton.com. From months 1-24, a $13/mo discount applies to Optik TV, $20/mo. discount applies to Internet, $5/mo. discount applies to SHS and $10/mo discount applies to Wi-Fi Plus. TELUS Mobility customers signing up for Internet on a new 2-year term get an additional $10/mo. discount towards the Home Services bill for 24 months (or as long as the eligibility requirements are met). TELUS Mobility customers signing up for SHS on a new 3-year term get an additional $10/mo. discount towards the Home Services bill for 24 months (or as long as the eligibility requirements are met). This is a total discount of up to $68/mo. Current regular price of Optik TV Core + Premium is $55/mo, Wi-Fi Plus is $10/mo, PureFibre 250 is $110/mo and SHS - Smart Automation Plus is $38/mo. Regular pricing is subject to change without notice. For customers signing up on a 24 month term, the Internet and Optik TV rate plan price is guaranteed to remain the same for the duration of the 24 month term. Prices of features and add-ons such as unlimited internet data, a la carte TV channels/theme packs and premium TV content are not guaranteed during the 24 month term and subject to change anytime. For customers signing up on a 36 month term, the SmartHome Security rate plan is guaranteed to remain the same for the duration of the 36 month term. All prices do not include applicable taxes. $0 unlimited data offer is only available to customers signing up on a 2-year internet service agreement. Regular pricing (currently $20 for Unlimited Data add-on) applies at month 25. Minimum system requirements apply. TELUS reserves the right to modify channel lineups and packaging without notice. HDTV input equipped-television required to watch HD. Final eligibility for the services will be determined by a TELUS representative. Downgrading to Optik TV Basics after accepting a promotional offer will trigger the cancellation fees associated with Optik. A cancellation fee applies to the early termination of your internet and Optik TV service agreement, which will be the sum of $720, declining by $30, for every month of Internet and Optik TV service and reducing to $0 at the end of your commitment term. If you cancel a single service (Optik TV or Internet), the service cancellation fee is $360 declining by $15 per month and reducing to $0 at the end of your commitment term. Rental equipment must be returned in good condition upon cancellation of service, otherwise the replacement cost will be charged to the account. Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Equipment may not be as shown. A cancellation fee applies for early termination of the 3-year or 5-year SHS agreement equal to $10/mo. multiplied by the number of months remaining in the service agreement (with a partial month counting as a full month), plus applicable taxes. TELUS SHS professional installation fee applies and is $150 for customers subscribed to one or more of the following services: TELUS postpaid mobility, SmartHub or High Speed Internet. The professional installation fee for all other customers is $450. A $100 kit fee is charged on self-install orders and will be added to your first bill. The kit fee is 100% refundable when you install and activate your service within 30 days of your order. This includes installation of automation and security devices, app installation and a walk-test where required. Once your service is activated you will be notified by email within 5 business days that the kit fee has been automatically refunded to your bill. One-time $70 activation fee applies to all new orders of Internet services, except orders placed on telus.com. Wi-Fi speeds are dependent on the technical capabilities of individual devices. Individual results may vary depending on location, usage within the home network, number of connected devices on the Wi-Fi network, and the level of Wi-Fi and non-Wi-Fi RF interference in the home. Additional wiring charges may apply. Cancel Wi-FI Plus at any time without penalty. Offer subject to change without notice. Available to residential customers who subscribe to eligible services and enroll with pre-authorized payments. The $5/mo discount will apply each month to each eligible service and you must retain the eligible service(s) with pre-authorized payments to maintain the discount. Customers may see a partial credit when enrolling with pre-authorized payments depending on bill cycle. All prices do not include applicable taxes.
Maximum speeds require optimal network conditions on a wired connection. Internet access speeds may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. Concurrent data streams, including combinations of uploads and downloads, may be required to access maximum speeds. Maximum speeds may not be achievable using a single device.
Not all products, services and features are available on all devices or operating systems. System requirement information on Norton.com. Dark Web Monitoring in the Norton 360 Basic plan (without LifeLock) defaults to monitor your email address only. Log in to your Norton account to enter more information for monitoring purposes.
Offer subject to change without notice. Available to residential customers who subscribe to eligible services and enroll with pre-authorized payments. The $5/mo discount will apply each month to each eligible service and you must retain the eligible service(s) with pre-authorized payments to maintain the discount. Customers may see a partial credit when enrolling with pre-authorized payments depending on bill cycle. All prices do not include applicable taxes.
Not available in all areas. Traditional copper wire or copper wire hybrid networks are subject to capacity constraints and environmental stresses that do not affect TELUS fibre optic technology, which is based on light signals. Not available in all areas. Individual results may vary depending on location, usage within the home network, Internet traffic, applicable network management or server configurations. For a description of TELUS’ network management practices please see
telus.com/networkmanagement
.