Internet service and rate updates

Learn about updates to your Internet service and rates

This article contains updates related to your TELUS Internet service and your TELUS Internet service rates.

TELUS Internet service rates update


Posted February 21, 2020

TELUS Internet data overage rate changes

Starting on May 01, 2020, the monthly maximum of the TELUS Internet data overage charge will change to $75. With that change, the overage charges structure will be as follows:

If you exceed your monthly usage allowance, we will automatically provide you with additional data buckets of 50 GB as needed.

  • First 50 GB bucket: $5
  • Subsequent 50 GB buckets: $10
  • Monthly maximum: $75

Any unused portion of your last data bucket will expire at the end of your billing cycle. Your data usage will be reset to zero and your regular monthly usage allowance will apply.

You can add Unlimited Data to your internet plan by signing into My TELUS.

TELUS Internet Unlimited Usage feature rate changes

Starting on May 1, 2020, the regular monthly rate for the TELUS Internet Unlimited Usage plan will increase by $5. Your current discounts and/or credits will still apply.

To learn more about our Internet plans, visit telus.com/internet.

To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section.

For questions about your TELUS Home Services, please contact us.

Posted October 16, 2019

TELUS Internet plan rate changes

Starting on December 1, 2019, the regular monthly rate for TELUS Internet plans will increase.

To learn more about our Internet plans, visit telus.com/internet.

To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section.

For questions about your TELUS Home Services, please contact us.

Posted January 2, 2019

TELUS Internet plan rate changes

The cost of providing TELUS Home Services continues to increase as we continue to upgrade our networks in both dense urban and remote rural areas across Canada.

Effective February 25, 2019, the regular monthly rate for TELUS Internet plans will increase.

To learn about your TELUS Internet plan rate increase, please see your January 2019 or February 2019 bill.

To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section.

To learn more about our Internet plans, visit telus.com/internet.

For questions about your TELUS Home Services, please contact us.

Posted August 23, 2018

Internet 15 Plan

Starting on October 1, 2018, the regular monthly rate for TELUS Internet 15 plan will increase by $2 per month.

To learn more about our Internet plans, visit telus.com/internet

To see an electronic copy of your TELUS Home Services bill, log in to My TELUS and select View bill details in the Home Services section.

For questions about your TELUS Home Services, please contact us

Posted June 1, 2018

Internet 150 Plan rate update

Starting on August 1, 2018, the regular monthly rate for the Internet 150 plan will increase by $5.

To learn more about our Internet plans, visit telus.com/internet.

To see an electronic copy of your TELUS Home Services bill, log in to My Account and select View bill details in the Home Services section.

For questions about your TELUS Home Services, please contact us.

Internet 25/25 Plan rate update

Starting on August 1, 2018, the regular monthly rate for the Internet 25/25 plan will increase by $5.

To learn more about our Internet plans, visit telus.com/internet.

To see an electronic copy of your TELUS Home Services bill, log in to My Account and select View bill details in the Home Services section.

For questions about your TELUS Home Services, please contact us.


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