Stream live TV on any screen with Pik TV™

Because Pik TV is an IPTV service, watching live and On Demand TV through the Pik media box is separate from your internet service and will not count towards your data usage. At home, watching Pik TV live or VOD content with the Pik TV media box is included with your Pik TV subscription. However, use of apps – including Netflix – on the Pik TV media box will use your internet data. Away from home, data usage charges also may apply. For more information, click here.

Within the first 30 days of service, you can return your hardware by returning your device to the same point of purchase.

With every Pik TV Media box purchase, you receive a 1 year hardware warranty. However, if you sell your hardware, the warranty is void. To make a warranty claim, see this article.

If you modify your Pik TV media box, it will void the manufacturer’s hardware warranty.

Yes, you can sell your Pik TV media box. However, the warranty is only applicable to the original owner.

Please chat with one of our representatives and they’ll help you order a new remote. The cost will be added to your bill.

Purchase the Pik TV media box online, at TELUS corporate stores or TELUS authorized dealers.