Switch to TELUS

Switching is simple

Switching to Canada’s most reliable network1 has never been easier. With Simple Switch, enjoy a hassle-free transfer from your current internet, TV‌ or home phone provider to a TELUS plan of your choice. 
Image collage: A couple and a child viewing a laptop; a man speaking with a friend on a home phone; A father and son playing video games; a family streaming sports on Optik TV.

Switch in three simple steps

Find your perfect plan and call an agent to get started.
Note: Simple Switch is available by phone only.
Choose a plan
Choose a plan or speak with one of our agents who can help you find one that suits your needs.
We’ll transfer your account
Provide the Account number on your current provider’s bill and we’ll take care of the rest.2
Enjoy Canada’s most reliable network
We’ll transfer your service over to TELUS - with no interruptions and no service downtime.

PureFibre Internet

Discover a world of endless possibilities with an internet plan that suits your needs. Stream, play, connect or browse the web with the fastest upload and download speeds in Western Canada.3
A TELUS WiFi hub.

TV and Streaming

Experience the best in entertainment with Optik TV. Choose from over 250 channels, a wide selection of on-demand content‌ and streaming services - personalized just for you.
TELUS TV Digital box and Optik TV remote control.

Home Phone

Stay connected and never miss a call with features like call display, voicemail‌ and call forwarding.
Front view of a Vtech wireless home phone.

Switching is easier than ever

No service downtime
We’ll transfer your service with no interruptions and no service downtime.
Hassle-free transfer
Take advantage of a hassle-free experience with pro-installation, or choose self-installation and pay no additional fees.
30-day money-back guarantee
If you're not satisfied with your new services, simply cancel within 30 days and we'll waive all your fees.

More reasons to switch to Canada’s most reliable network

  • A hand holding up a smartphone displaying a digital Amazon gift card on TELUS Rewards.

    Get rewards

    Unlock exclusive discounts, savings and perks from top brands just for paying your monthly bill.
Item 1 of 4
Front view of three smartphones with purple and blue screen backgrounds.

Discover Simple Switch for Mobility

Elevate your mobile experience and switch to TELUS Mobility. Enjoy seamless connectivity, lightning-fast speeds‌ and nationwide coverage on a network you can trust.

Frequently asked questions