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TELUS Health MyCare™ support
Information for new customers and instructions on how to get set up.
Fixing an issue
Managing your account
Learning about your services
TELUS Health MyCare app setup & requirements
What is TELUS Health MyCareᵀᴹ?
How do I download the TELUS Health MyCare app?
How do I change the language of my TELUS Health MyCareᵀᴹ app?
What type of device and connection do I need to use the TELUS Health MyCareᵀᴹ app?
How do I update my personal details in TELUS Health MyCareᵀᴹ app?
How to set up & reset your PIN
How to add and reset your TELUS Health MyCare™ 4-digit PIN
How to add your health card to the app
How to add your provincial health card number to TELUS Health MyCareᵀᴹ
Consulting your doctor
Doctor consultation FAQ
Appointments with the TELUS Health MyCare™ app
What happens if I need to cancel or if I miss my doctor appointment?
How to set up biometrics
How do I enable/disable biometrics for the TELUS Health MyCareᵀᴹ app
Information on MyCare for employees
TELUS Health MyCareᵀᴹ for employees
View related products & services
Accessibility at TELUS
Service terms & alerts