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SmartHome Security support
Getting started
Information for new customers and instructions on how to get set up.
Getting started
Fixing an issue
Managing your services & devices
Learning about your services
Preparing your SmartHome Security System
Before you buy
Preparing for your SmartHome Security installation
TELUS Security decals and lawn signs
Install your TELUS SmartHome Security products with our support videos
SmartHome installation guides
Getting started with your mobile app and web portal
About the TELUS SmartHome app
Log in to your TELUS SmartHome Security account
Using Touch ID or Face ID to log in to your TELUS SmartHome app
SmartHome features availability
Installing your panel, hub and sensors
Panel, hubs and sensors installation guides
Installing your Control Panel (Gen 2)
Installing your Control Panel (Gen 3)
Installing your Automation Hub
Installing your Door and Window Sensor
Installing your video camera
Adjust the angle of your Outdoor Camera
Moving your Outdoor Camera
Add your camera using the MAC address
Video camera installation guides
24/7 Onboard Recording
Installing your automation devices
Installing your Smart Door Lock
Installing your Smart Light Bulb
Installing your Smart Plug (Appliance or Dimmer)
Installing your Smart Thermostat
Installing your Smart Range Extender
Frequently asked questions
Additional equipment and plan upgrades
TELUS Security decals and lawn signs
SmartHome Security insurance certificate
Vivint Security Canada and TELUS Security: FAQ
What is real-time monitoring?
View related products and services
Accessibility at TELUS
Account & Billing
ADT By TELUS
TELUS Custom Security Solutions
Service terms & alerts
