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Getting started
Fixing an issue
Managing your services & devices
Learning about your services
Preparing your SmartHome Security System
Before you buy
Preparing for your SmartHome Security installation
Install your TELUS SmartHome Security products with our support videos
SmartHome installation guides
SmartHome Security Owner's Guide
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Getting started with your mobile app and web portal
About the TELUS SmartHome app
Log in to your TELUS SmartHome Security account
Using Touch ID or Face ID to login to your TELUS SmartHome app
SmartHome features availability
Installing your panel, hub and sensors
Panel, hubs and sensors installation guides
Installing your Control Panel (Gen 2)
Installing your Control Panel (Gen 3)
Installing your Automation Hub
Installing your Door and Window Sensor
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Installing your video camera
Installing your Doorbell Camera
Installing your Indoor Camera (V522 model)
Installing your Indoor Camera (V523 model)
Installing your Outdoor Camera (V723 model)
Installing your Outdoor Camera (V722 model)
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Installing your automation devices
Installing your Smart Door Lock
Installing your Smart Light Bulb
Installing your Smart Plug (Appliance or Dimmer)
Installing your Smart Thermostat
Installing your Smart Range Extender
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Frequently asked questions
Additional equipment and plan upgrades
What is real-time monitoring?
How to reduce false alarms
Severe Weather Alerts
SmartHome privacy: Frequently asked questions
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View related products & services
Accessibility at TELUS
Accessibility at TELUS
Account & Billing
Account & Billing
ADT By TELUS
ADT By TELUS
TELUS Custom Security Solutions
TELUS Custom Security Solutions
Service terms & alerts
Service terms & alerts