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Troubleshoot camera issues

Self-serve options

Are you experiencing issues with your SmartHome Camera? Try our troubleshooting wizard. If you need further help, you can request a callback with a support representative.

Videos

What should I do if my indoor or outdoor cameras are not recording enough?

Watch Tyler help answer the frequently asked question (FAQ): "What should I do if my indoor / outdoor (cameras) are not recording enough?". Learn how to set up and manage your TELUS SmartHome Security devices and features.

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