SmartHome Security support

Indoor, outdoor and doorbell cameras

Camera recordings and video clips

How to create or modify a Doorbell Recording Schedule

How to create or modify a Doorbell Recording Schedule Swiftype Title

Learn how to create a recording rule for your Doorbell Camera that best suits your needs.

How to create or modify a Doorbell Recording Schedule Swiftype Description

How to create or modify a Doorbell Recording Schedule / SEO

How to create or modify a Doorbell Recording Schedule | TELUS Support

Learn how to create a recording rule for your Doorbell Camera that best suits your needs

24/7 Onboard Recording

24/7 Onboard Recording Swiftype Title

Use an SD card in a compatible camera to record video directly from the video device continuously and securely.

24/7 Onboard Recording Swiftype Description

24/7 Onboard Recording / SEO

24/7 Onboard Recording | TELUS Support

View live video and manage your video clips

View live video and manage your video clips Swiftype Title

Learn how to view and manage live video clips on your cameras.

View live video and manage your video clips Swiftype Description

View live video and manage your video clips / SEO

How to view the live video on any camera installed at your home.

View live video and manage your video clips | TELUS Support

How to view the live video on any camera installed at your home

Adjust the image quality of your video cameras

Adjust the image quality of your video cameras Swiftype Title

Optimize the image quality of your indoor or outdoor camera

Adjust the image quality of your video cameras Swiftype Description

Adjust the image quality of your video cameras / SEO

The live video’s image quality on your indoor or outdoor camera can be optimized based on your needs.

Adjust image quality of your video cameras | TELUS Support

Your monthly video clips explained

Your monthly video clips explained / SEO

Learn about the monthly video clip limits for your TELUS SmartHome Security outdoor and indoor cameras as well as how to manage recordings.

Your monthly video clips explained | TELUS Support

Everything you need to know about your video clips

How to modify the resolution and quality of your Doorbell Camera

How to modify the resolution and quality of your Doorbell Camera Swiftype Title

Learn how to adjust the video resolution and image quality of your Doorbell Camera to improve device performance under various conditions.

How to modify the resolution and quality of your Doorbell Camera Swiftype Description

How to modify the resolution and quality of your Doorbell Camera / SEO

How to modify the resolution and quality of your Doorbell Camera | TELUS Support

Understanding the privacy of your video cameras

Understanding the privacy of your video cameras Swiftype Title

How the privacy of images captured by your cameras is ensured

Understanding the privacy of your video cameras Swiftype Description

Understanding the privacy of your video cameras / SEO

Learn how video camera privacy is ensured with encryption, authentication and controlled access with TELUS SmartHome Security.

Understanding the privacy of your video cameras | TELUS Support

Streaming your video camera footage from your Control Panel

Streaming your video camera footage from your Control Panel / SEO

Streaming your video camera footage from your Control Panel | TELUS Support

Manage your video camera settings

Manage your recording rules

Manage your recording rules Swiftype Title

Learn how to navigate and manage your recording rules.

Manage your recording rules Swiftype Description

Manage your recording rules / SEO

Manage your recording rules | TELUS Support

Using your video services

Using your video services Swiftype Title

View and manage your SmartHome Security cameras.

Using your video services Swiftype Description

Using your video services / SEO

Using your video services | TELUS Support

View and manage your SmartHome Security cameras

Get step-by-step solutions with our SmartHome Security troubleshooting wizard. Fast, easy and designed to get you back on track.

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SmartHome / Indoor, outdoor and doorbell cameras / Help with camera recordings and video clips

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For help with your TELUS Home Security service and related devices, including security cameras, home automation, sensors and more.

Watch Tyler help answer the frequently asked question (FAQ): "How do I adjust the sensitivity of my doorbell camera?".  Learn how to set up and manage your TELUS SmartHome Security devices and features.

How do I adjust the sensitivity of my doorbell camera?

Watch Travis help answer the frequently asked question (FAQ): "Creating video analytics rules for V523 indoor camera"  Learn how to set up and manage your TELUS SmartHome Security devices and features.

Creating video analytics rules for V523 indoor camera

Watch Travis help answer the frequently asked question (FAQ): "Pairing V523 camera (iPhone/ cellphone screen capture)".  Learn how to set up and manage your TELUS SmartHome Security devices and features.

Pairing V523 camera (iPhone/ cellphone screen capture)

Watch Kalem help answer the frequently asked question (FAQ): "How do I view live video from app, panel, web portal and manage my video clips?".  Learn how to set up and manage your TELUS SmartHome Security devices and features.

How do I view live video from app, panel, web portal and manage my video clips?

Watch Kalem help answer the frequently asked question (FAQ): "How do I set up my Video Analytics (Smart Video Alerts)?".  Learn how to set up and manage your TELUS SmartHome Security devices and features.

How do I set up my Video Analytics (Smart Video Alerts)?

SmartHome / Indoor, outdoor and doorbell cameras / SEO

Find help with installing, setting up and troubleshooting your TELUS SmartHome security indoor, outdoor and doorbell cameras.

Camera recordings and video clips

Articles

Videos

How do I adjust the sensitivity of my doorbell camera?

Watch Tyler help answer the frequently asked question (FAQ): "How do I adjust the sensitivity of my doorbell camera?". Learn how to set up and manage your TELUS SmartHome Security devices and features.

How do I adjust the sensitivity of my doorbell camera?

1min 2sec

Creating video analytics rules for V523 indoor camera

2min 32sec

Pairing V523 camera (iPhone/ cellphone screen capture)

1min 30sec

How do I view live video from app, panel, web portal and manage my video clips?

1min 49sec

How do I set up my Video Analytics (Smart Video Alerts)?

1min 47sec