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Notice:
Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Getting started
Fixing an issue
Managing your account
Learning about your services
Accessibility help for Mobility customers
TELUS Relay Service
TELUS IP Relay Service
Tracking & managing your data
Activate mobility data
How to activate LTE on your mobile device
Activate email on a mobile device
Setting up email on your mobile device
Setting up TELUS Email on your mobile device or tablet
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Information on our Mobility plans
2-year term plan vs. Bring Your Own Device plan
TELUS Mobility rate plans and eligibility
Peace of Mind plans
Understanding the TELUS Family Discount
Starter plan FAQ
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Information on calling features
Conference calls on your mobile device
Call forwarding on your mobile device
Favourite numbers on your mobile device
Wi-Fi Calling for Apple and Android devices
Wi-Fi Calling FAQ
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Information on emergencies and public safety
Enhanced 9-1-1 (e911)
Special service numbers for mobile phones
Information regarding electromagnetic radiation
Wireless Public Alerting FAQ
Wireless Public Alerting explained
Preventing unwanted calls
Unsolicited mobility calls and text messages
Call Control for mobile devices explained
STIR/SHAKEN feature for mobile devices explained
TELUS actions on virtual voice assistants
TELUS Action with Google Home and Google Assistant
TELUS Alexa Skill
Paying for purchases with your phone
NFC Mobile Payments
Cleaning your phone
How to clean your phone
TELUS Wireless Ambassador Retiree (TWAR) Program
TELUS Wireless Ambassador Retiree (TWAR) Program
Preventing & reporting spam or fraud
Tips on identifying spam
Identity theft and fraud
iMessage spam reporting
Delete unwanted iMessages
Report a spam message
Information on messaging: SMS, text & iMessage
Photo and video messaging
Useful iMessage information
Message pricing
Determine the number of text messages sent and received
Group picture and video messaging
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Information on Voicemail
Set up mobile voicemail
Record and manage voicemail greetings on mobile devices
Retrieve your mobile voicemail messages
Select your mobile voicemail language
Instant Voicemail
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Information on Track+
TELUS Track+ explained
Information on the Huawei app store
HUAWEI AppGallery and HUAWEI Mobile Services (HMS)
Information on Apple TV+ & Apple Arcade offer
Six months of free Apple TV+ & Apple Arcade offer
Information on Drive+
TELUS Drive+ explained
Information on Stream+
Learn about Stream+
Adding and managing add-ons and services in My TELUS
View related products & services
Accessibility at TELUS
Accessibility at TELUS
Account & Billing
Account & Billing
Service terms & alerts
Service terms & alerts