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Mobility support
Learning about your services
Learn how to get the most out of your hardware and services.
Getting started
Fixing an issue
Managing your account
Learning about your services
Accessibility help for Mobility customers
TELUS Relay Service
TELUS IP Relay Service
Tracking & managing your data
Activate mobility data
How to activate LTE on your mobile device
Activate email on a mobile device
Find or connect to a TELUS Wi-Fi location
Data Manager step-by-step guide
Information on our Mobility plans
2-year term plan vs. Bring Your Own Device plan
TELUS Mobility rate plans and eligibility
Peace of Mind plans
Understanding the TELUS Family Discount
Starter plan FAQ
Learn about your device
Learn how to set up, troubleshoot and use your device
Information on calling features
Conference calls on your mobile device
Call forwarding on your mobile device
Favourite numbers on your mobile device
Wi-Fi Calling for Apple and Android devices
Wi-Fi Calling FAQ
Information on emergencies and public safety
9-1-1 services for Mobility customers in Canada
Special service numbers for mobile phones
Information regarding electromagnetic radiation
Wireless Public Alerting FAQ
Wireless Public Alerting explained
Preventing unwanted calls
Unsolicited mobility calls and text messages
Call Control for mobile devices explained
STIR/SHAKEN feature for mobile devices explained
TELUS actions on virtual voice assistants
TELUS Alexa Skill
Paying for purchases with your phone
NFC Mobile Payments
TELUS Wireless Ambassador Retiree (TWAR) Program
TELUS Wireless Ambassador Retiree (TWAR) Program
Preventing & reporting spam or fraud
Tips on identifying spam
Identity theft and fraud
iMessage spam reporting
Delete unwanted iMessages
Report a spam message
Information on messaging: SMS, text & iMessage
Photo and video messaging
Useful iMessage information
Multimedia messaging and browsing services update
Message pricing
Determine the number of text messages sent and received
Information on Voicemail
Set up mobile voicemail
Record and manage voicemail greetings on mobile devices
Retrieve your mobile voicemail messages
Select your mobile voicemail language
Instant Voicemail
Information on Track+
TELUS Track+ explained
Information on the Huawei app store
HUAWEI AppGallery and HUAWEI Mobile Services (HMS)
Information on Drive+
TELUS Drive+ explained
Information on Stream+
Learn about Stream+
Adding and managing add-ons and services in My TELUS
Information on our virtual assistant
TELUS Assist
View related products & services
Accessibility at TELUS
Account & Billing
Service terms & alerts
