Learning about your services

Accessibility help for Mobility customers

• TELUS Relay Service
• TELUS IP Relay Service

Tracking & managing your data

• Activate mobility data
• How to activate LTE on your mobile device
• Activate email on a mobile device
• Find or connect to a TELUS Wi-Fi location
• Data Manager step-by-step guide

Information on our Mobility plans

• 2-year term plan vs. Bring Your Own Device plan
• TELUS Mobility rate plans and eligibility
• Peace of Mind plans
• Understanding the TELUS Family Discount
• Starter plan FAQ

Information on calling features

• Conference calls on your mobile device
• Call forwarding on your mobile device
• Favourite numbers on your mobile device
• Wi-Fi Calling for Apple and Android devices
• Wi-Fi Calling FAQ

Information on emergencies and public safety

• 9-1-1 services for Mobility customers in Canada
• Special service numbers for mobile phones
• Information regarding electromagnetic radiation
• Wireless Public Alerting FAQ
• Wireless Public Alerting explained

Preventing unwanted calls

• Unsolicited mobility calls and text messages
• Call Control for mobile devices explained
• STIR/SHAKEN feature for mobile devices explained

TELUS actions on virtual voice assistants

• TELUS Action with Google Home and Google Assistant
• TELUS Alexa Skill

Paying for purchases with your phone

• NFC Mobile Payments

Cleaning your phone

• How to clean your phone

TELUS Wireless Ambassador Retiree (TWAR) Program

• TELUS Wireless Ambassador Retiree (TWAR) Program

Preventing & reporting spam or fraud

• Tips on identifying spam
• Identity theft and fraud
• iMessage spam reporting
• Delete unwanted iMessages
• Report a spam message

Information on messaging: SMS, text & iMessage

• Photo and video messaging
• Useful iMessage information
• Multimedia messaging and browsing services update
• Message pricing
• Determine the number of text messages sent and received

Information on Voicemail

• Set up mobile voicemail
• Record and manage voicemail greetings on mobile devices
• Retrieve your mobile voicemail messages
• Select your mobile voicemail language
• Instant Voicemail

Information on Track+

• TELUS Track+ explained

Information on the Huawei app store

• HUAWEI AppGallery and HUAWEI Mobile Services (HMS)

Information on Apple TV+ & Apple Arcade offer

Information on Drive+

• TELUS Drive+ explained

Information on Stream+

• Learn about Stream+
• Adding and managing add-ons and services in My TELUS