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Text DONATE to 41010 to give $20 for Morocco earthquake relief
Internet support
Getting started
Information for new customers and instructions on how to get set up.
Getting started
Fixing an issue
Managing your account
Learning about your services
Setting up your Internet for the first time
Getting started with Optik TV and TELUS Internet
How to self-install your TELUS Internet and Optik TV services
How to self-install your TELUS Wi-Fi Hub
Modems explained
Actiontec T3200 modem installation
Setting up your Wi-Fi connection
Connect to your Wi-Fi
Change your Wi-Fi network’s name and password
Create a guest network
Set up the Actiontec WCB3000N or Web6000
Enable Smart Wi-Fi on your Advanced Wi-Fi modem
Setting up your Boost Wi-Fi device
Boost Wi-Fi installation guide and how it works
Managing Boost Wi-Fi with the TELUS Connect app
Setting up the TELUS Connect app
Manage your Internet with TELUS Connect
Getting started with TELUS HomePro™
How to sign up for a HomePro™ Starter Plan
How to set up your Asurion portal and access technical support
How to set up your Amazon Prime membership with HomePro™
View related products and services
Accessibility at TELUS
Account & Billing
Smart Hub (Rural Internet)
Optik TV
TELUS Email
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