Skip to contentSkip to search
high alert
Notice:
Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
  • Personal
  • Agriculture & Consumer Goods
  • Social Impact
  • Support
    Support
    Support
TELUS. Let's make the future friendly.
  • Deals
  • My TELUS
TELUS. Let's make the future friendly.
Cart has 0 itemsCart
high alert
Notice:
Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Getting started intent page header - Internet, Email, Smart Hub
Intent page - Getting started - light bulb purple icon

Getting started

Intent page - Fixing an issue - tools purple icon

Fixing an issue

Intent page - Managing your account - id tag purple icon

Managing your account

Intent page - Learning about your services - Information purple icon

Learning about your services

Setting up your Internet for the first time


  • Welcome kit
  • Modems explained
  • Actiontec T3200 modem installation
  • How to self-install your TELUS Wi-Fi Hub
  • How to self-install your TELUS Internet and Optik TV services

Setting up your Wi-Fi connection


  • Connect to your Wi-Fi
  • Change your Wi-Fi network’s name and password
  • Create a guest network
  • Set up the Actiontec WCB3000N or Web6000
  • Enable Smart Wi-Fi on your Advanced Wi-Fi modem

Setting up your Boost Wi-Fi device


  • Boost Wi-Fi installation guide and how it works
  • Managing Boost Wi-Fi with the TELUS Connect App

Setting up the TELUS Connect app


  • Configure TELUS Connect: Select your device
  • TELUS Connect app for Wi-Fi Hub
  • Managing Boost Wi-Fi with the TELUS Connect App

View related products & services

Accessibility Image

Accessibility at TELUS

Accessibility Image

Accessibility at TELUS

AccountBilling-ProductImage

Account & Billing

AccountBilling-ProductImage

Account & Billing

SmartHub-ProductImage

Smart Hub (Rural Internet)

SmartHub-ProductImage

Smart Hub (Rural Internet)

Optik TV Product Image

Optik TV

Optik TV Product Image

Optik TV

TelusEmail-ProductImage

TELUS Email

TelusEmail-ProductImage

TELUS Email

Service Terms Image

Service terms & alerts

Service Terms Image

Service terms & alerts

My TELUS is the best way to manage your account.

App Store
Google Play
SupportSupport
Find a store Find a store
Contact usContact us

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
Facebook
Twitter
Instagram
Linkedin
Youtube
CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms
HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise
SupportSupport
Find a store Find a store
Contact usContact us

Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion

Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms

Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms

Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise

Facebook
Twitter
Instagram
Linkedin
Youtube

©2022 TELUS