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Troubleshoot speed and connection issues

Self-serve options

Troubleshoot your internet speed issues with our personalized diagnostic tool and explore potential solutions.

Troubleshoot technical issues with your TELUS Internet or TV with our automated tools.

Videos

What can a speed test tell me?

Watch Tyler help answer the frequently asked question (FAQ): "What can a speed test tell me?". Learn how to manage your internet issues and modem related questions.

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