Skip to contentSkip to search
Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
  • Personal
  • Business
  • Health
  • Agriculture
  • Social Impact
Support
Support
Support
EN
BC
TELUS. Let's make the future friendly.
  • Deals
  • My TELUS
TELUS. Let's make the future friendly.
Cart has 0 itemsCart
Notice:Text UKRAINE to 20222 to make a $10 donation to Ukraine Humanitarian Crisis Appeal. Learn how we’re supporting Ukraine humanitarian efforts
Fixing an issue Header Image
Intent page - Getting started - light bulb purple icon

Getting started

Intent page - Fixing an issue - tools purple icon

Fixing an issue

Intent page - Managing your account - id tag purple icon

Managing your account

Intent page - Learning about your services - Information purple icon

Learning about your services

Issues with your Home Phone

  • Why doesn’t my landline phone have a dial tone?
  • Troubleshoot a noisy home phone line
  • Troubleshoot home phone ring problems

Issues with your Voicemail

  • Troubleshoot Home Phone voicemail problems

View related products & services

Accessibility Image

Accessibility at TELUS

Accessibility Image

Accessibility at TELUS

AccountBilling-ProductImage

Account & Billing

AccountBilling-ProductImage

Account & Billing

Mobility-ProductImage

Mobility

Mobility-ProductImage

Mobility

Service Terms Image

Service terms & alerts

Service Terms Image

Service terms & alerts

My TELUS is the best way to manage your account.

App StoreGoogle Play
SupportSupport
Find a store Find a store
Contact usContact us
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
To help us improve this website, we'd love to hear your feedback.
FacebookTwitterInstagramLinkedinYoutube
CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms
HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise
SupportSupport
Find a store Find a store
Contact usContact us

Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms
Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms
Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise
FacebookTwitterInstagramLinkedinYoutube
©2022 TELUS