TELUS email support & help with migration to Google

Set up TELUS email on your computer, phone or tablet

Instructions on how to set up your recently migrated TELUS email on your devices using email programs such as Outlook, Apple Mail and the Gmail app.

Setting up TELUS email for the first time

Step-by-step instructions to set up TELUS email on web browser, smartphone or tablet for first-time users.

TELUS email post-migration how-to videos

Video resources to help you manage your new email account.

How to continue using your Google account after TELUS email upgrade

Here are some steps to help you transition smoothly in case you were using your TELUS email address to log in to Google Maps, YouTube, Google Docs, etc. before the email upgrade.

Change your TELUS email password

How to change your password

Frequently asked questions: TELUS email powered by Google

These FAQs will help support you during the transition to your new TELUS email experience.

Steps to activate your upgraded email account

You’re almost there. If your email account has been upgraded, you have to now activate it in Google. Follow the step-by-step instructions using this interactive tool.