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My TELUS
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Account & Billing support
Understanding your bill
Learn how to pay your bill, report issues with your bill and more.
Learning about your My TELUS account
Updating your My TELUS account
Understanding your bill
Fixing login & password issues
Getting started with your bill
Keeping you connected during COVID-19
How to pay your bill
How to view and download your TELUS bill
Other payment options
Prepaid top-ups: Online, over the phone and in-store
TELUS Easy Payment®
Set up and manage pre-authorized payments
What is my TELUS Easy Payment® Balance and my Device Discount balance?
Payment options for overdue fees
Changes to your bill
Understanding your TELUS bill
Mobility billing
Report a Mobility bill payment
View your Mobility bill in My TELUS
Understanding your TELUS bill
Mobility bill terminology
Update a Mobility rate plan or add-on
Learning about your bill
Change your billing address in My TELUS
Find your e.Bill account number
Pay-per-use rates for TELUS monthly mobility subscribers
Checking charges, balances & fees
Device balances
Mobility fees
Credit Card Processing Fee
Messaging charges explained
Home Services billing
Understanding Home Services' one-time charges
Understanding your TELUS bill
View related products & services
Accessibility at TELUS
Mobility
Service terms & alerts
SmartHome Security
