Skip to contentSkip to search
high alert
Notice
Support emergency efforts and donate $20 to TELUS Friendly Future Foundation® in support of Hurricane Fiona relief efforts by texting DONATE to 41010.
  • Personal
  • Agriculture & Consumer Goods
  • Social Impact
  • Support
    Support
    Support
TELUS. Let's make the future friendly.
  • Deals
  • My TELUS
TELUS. Let's make the future friendly.
Cart has 0 itemsCart
high alert
Notice
Support emergency efforts and donate $20 to TELUS Friendly Future Foundation® in support of Hurricane Fiona relief efforts by texting DONATE to 41010.
Understanding your bill - intent page header - Account & Billing
Intent page - Getting started - light bulb purple icon

Learning about your My TELUS account

Intent page - Managing your account - id tag purple icon

Updating your My TELUS account

Intent page - Generic - receipt purple icon

Understanding your bill

Intent page - Fixing an issue - tools purple icon

Fixing login & password issues

Getting started with your bill

  • Keeping you connected during COVID-19
  • How to pay your bill
  • How to view and download your TELUS bill

Other payment options

  • Prepaid top-ups: Online, over the phone and in-store
  • TELUS Easy Payment®
  • Set up and manage pre-authorized payments
  • What is my TELUS Easy Payment® Balance and my Device Discount balance?
  • Payment options for overdue fees

Changes to your bill

  • TELUS PureFibre: Changes to your bill
  • Understanding how service changes affect your Mobile services bill

Mobility billing

  • Report a Mobility bill payment
  • View your Mobility bill in My TELUS
  • Understanding your Mobility bill
  • Understanding how service changes affect your Mobile services bill
  • Mobility bill terminology

Learning about your bill

  • Braille or large print bills
  • Change your billing address in My TELUS
  • Find your e.Bill account number
  • Pay-per-use rates for TELUS monthly mobility subscribers

Checking charges, balances & fees

  • Understanding your data allowance and charges
  • Device balances
  • Mobility fees
  • Credit Card Processing Fee
  • Messaging charges explained

Home Services billing

  • Change your Home Services billing address in My TELUS
  • Understanding Home Services' one-time charges
  • Your first Home Services bill from TELUS

View related products & services

Accessibility Image

Accessibility at TELUS

Accessibility Image

Accessibility at TELUS

Mobility-ProductImage

Mobility

Mobility-ProductImage

Mobility

Service Terms Image

Service terms & alerts

Service Terms Image

Service terms & alerts

SmartHomeSecurity-Prouct Image

SmartHome Security

SmartHomeSecurity-Prouct Image

SmartHome Security

My TELUS is the best way to manage your account.

App Store
Google Play
SupportSupport
Find a store Find a store
Contact usContact us
The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
Facebook
Twitter
Instagram
Linkedin
Youtube
CompanyAbout Us Careers MediaPolicies / RegulatorySecurity Social ImpactDiversity and InclusionLEGALPrivacy / CookiesTELUS & CRTC Wireless CodeTELUS & CRTC Internet CodeInternet Code, SimplifiedWireless Code, SimplifiedService Terms
HELPAccessibilityCOVID-19TELUS Service StatusNeighbourhoodOrder StatusUser TermsOther TELUS propertiesSocial ImpactTELUS Digital TELUS ProcurementTELUS International TELUS WebmailTELUS Wise
SupportSupport
Find a store Find a store
Contact usContact us

Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.
About Us
Careers
Media
Policies / Regulatory
Security
Social Impact
Diversity and Inclusion
Accessibility
COVID-19
TELUS Service Status
Neighbourhood
Order Status
User Terms
Privacy / Cookies
TELUS & CRTC Wireless Code
TELUS & CRTC Internet Code
Internet Code, Simplified
Wireless Code, Simplified
Service Terms
Social Impact
TELUS Digital
TELUS Procurement
TELUS International
TELUS Webmail
TELUS Wise
Facebook
Twitter
Instagram
Linkedin
Youtube
©2022 TELUS