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Support emergency efforts and donate $20 to TELUS Friendly Future Foundation® in support of Hurricane Fiona relief efforts by texting DONATE to 41010.

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Support emergency efforts and donate $20 to TELUS Friendly Future Foundation® in support of Hurricane Fiona relief efforts by texting DONATE to 41010.

Tutorial categories for XP8

on Android 10.0.0

Tutorial categories

Turning your phone on and off
Inserting and removing the nano SIM card

Getting to know the front of your device
Getting to know the back of your device
Inserting and removing the nano SIM card
Inserting and removing a microSD card
Charging your phone

Accessing settings
Resetting app preferences

Finding your IMEI

Connecting to a Wi-Fi network
Turning Airplane mode on and off
Activating Wi-Fi calling

Managing data usage
Reducing data usage by turning on data saver
Configuring your cellular internet / APN settings
Managing app power usage and force closing apps
Setting up mobile hotspot
Accessing mobile network settings
Resetting network settings
Turning Airplane mode on and off
Changing roaming settings for a trip

Pairing with a Bluetooth® device

Navigating to a website
Bookmarking a website
Changing web content settings
Clearing browsing data
Using web browser windows

Managing the device memory
Inserting and removing a microSD card
Transferring photos to an SD card
Changing the file size of pictures and videos
Deleting conversations

Managing the battery
Using power saving mode
Managing app power usage and force closing apps
Adjusting the screen timeout and brightness
Restarting your phone
Charging your phone
Turning your phone on and off

Backing up and restoring your phone
Syncing account contacts
Importing and exporting contacts

Checking for and installing system updates
Backing up and restoring your phone
Performing a factory reset
Resetting app preferences
Resetting network settings
Enabling USB debugging

Unlocking the screen
Setting screen security

Configuring location settings

Adjusting your display size
Adjusting your font size
Using screen magnification
Using TalkBack

Calling a new number
Calling a contact
Using speakerphone
Using handsfree calling
Switching between calls
Returning to a call
Viewing a missed call and adding it as a contact
Activating Wi-Fi calling
Changing call settings

Adding a contact
Calling a contact
Assigning a ringtone to a contact
Assigning a picture to a contact
Sharing a contact's information
Adding and removing contacts from favorites
Creating a group and adding contacts to It
Syncing account contacts
Viewing a missed call and adding it as a contact
Importing and exporting contacts
Blocking and unblocking a contact

Sending a text
Replying to a text
Sending an audio message
Attaching a file to a text
Sending a text to a group
Forwarding a text
Deleting conversations
Changing message settings
Turning on Next-Gen Messaging
Sending a Next-Gen message to a group

Switching between email accounts
Setting up personal email
Setting up corporate email
Attaching a file to an email
Replying to an email
Sending an email
Sending an email to a group
Forwarding an email

Setting up your TELUS.net Gmail account

Accessing mobile network settings
Changing roaming settings for a trip

Taking a picture
Turning the flash on and off
Taking a selfie
Recording a video
Taking a picture while recording a video
Zooming in and out
Capturing and viewing screenshots

Taking a selfie
Taking a picture while recording a video
Sharing photos
Transferring photos to an SD card
Changing the file size of pictures and videos

Changing the file size of pictures and videos
Recording a video
Taking a picture while recording a video

Adding and removing contacts from favorites
Assigning an application to a programmable key

Multitasking between apps
Using Split Screen
Using picture-in-picture

Setting up Google Assistant™
Using voice actions
Planning your day
Searching your photos
Searching the web using your voice

Changing the wallpaper
Changing the language
Changing the theme
Customizing your Notification panel
Adjusting the screen timeout and brightness

Navigating multiple Home screens
Adjusting apps and widgets on the Home screen
Removing apps and widgets from the Home screen
Adding folders to the Home screen
Adding and deleting Home screens
Adding apps and widgets to the Home screen
Using your feed

Changing the ringtone
Assigning a ringtone to a contact
Setting the phone to silent

Using gesture system navigation
Changing the system navigation on your device

Downloading an app from Google Play
Uninstalling an app from Google Play
Updating an app in Google Play
Preventing Google Play from downloading apps over a cellular connection
Turning on purchase authentication in Google Play
Adding a payment method to Google Play

Adding apps and widgets to the Home screen
Removing apps and widgets from the Home screen
Adding folders to the Home screen
Adjusting apps and widgets on the Home screen
Multitasking between apps

Change permissions for apps on your device
Managing app power usage and force closing apps
Resetting app preferences

Adding an account
Changing account settings
Removing an account

Adding emergency information to your Lock screen
Teaching kids how to call 911

Using the Notification panel
Customizing your Notification panel
Sending a text to a group

Using turn-by-turn navigation
Viewing current traffic
Searching locally

Watching a video
Subscribing to your favorite channels
Exploring new videos
Creating a playlist
Adding videos to your watch later playlist
Exploring your library
Going live
Viewing your app usage
Viewing your notifications
Accessing your settings
Changing your notification settings
Turning autoplay off
Viewing your history
Adjusting your accessibility options
Turning on captions

Downloading Drive+
Understanding your OBD-II device features
Understanding your OBD-II status lights
Inserting and removing the micro SIM card from your OBD-II device
Restarting your OBD-II device
Manually resetting your OBD-II device

Creating your Drive+ account
Adding a vehicle to your Drive+ account
Editing your Drive+ account information
Editing your vehicle information
Viewing your vehicle’s battery health
Viewing your vehicle’s Diagnostic Trouble Code
Switching between multiple vehicles
Removing a vehicle
Managing your notifications for your vehicle

Turning your Wi-Fi hotspot on and off
Connecting to your Wi-Fi hotspot
Managing your Wi-Fi hotspot settings

Getting directions to locate your vehicle
Sharing your vehicle’s location
Creating a geofence for your vehicle

Viewing your trip history
Exporting your trip history
Tagging and exporting a business trip
Adding a receipt to Drive+
Editing a document in Drive+
Removing a document from Drive+
Adding your vehicle insurance to Drive+
Adding your vehicle registration to Drive+

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The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

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Territorial Acknowledgement

The TELUS team acknowledges that our work spans many Territories and Treaty areas and we are grateful for the traditional Knowledge Keepers and Elders who are with us today, those who have gone before us and the youth that inspire us. We recognize the land and the benefits it provides all of us, as an act of Reconciliation, as recommended by the Truth and Reconciliation Commission’s (TRC) 94 Calls to Action and gratitude to those whose territory we reside on, work on or are visiting. Learn more about TELUS’ commitments to Reconciliation.

Policies / Regulatory

Diversity and Inclusion

TELUS Service Status

Privacy / Cookies

TELUS & CRTC Wireless Code

TELUS & CRTC Internet Code

Internet Code, Simplified

Wireless Code, Simplified

TELUS Procurement

TELUS International

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