PixelInserting and removing the Nano SIM card

Follow along to learn how to insert and remove a SIM card from your device. Since your cellular service is activated through your SIM card, simply ejecting it and reinserting it may help resolve minor network and connectivity related issues.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - With the device powered off, locate the nano SIM card tray on the left side of your device.

1 - With the device powered off, locate the nano SIM card tray on the left side of your device.
2 - Press the card insertion/removal tool into the nano SIM card tray pinhole and push in until the tray releases.
3 - Slide the nano SIM card tray out of its slot.
4 - Verify the SIM card is positioned securely in the tray, with the gold contacts facing the front of the phone.
5 - Press the nano SIM card tray back into its slot until it clicks, making sure it's secure.
6 - You've completed the steps!

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Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - With the device powered off, locate the nano SIM card tray on the left side of your device.

With the device powered off, locate the nano SIM card tray on the left side of your device.

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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