If your device does not automatically set up your carrier's APN on the device after inserting the SIM card, you may need to manually enter your carrier's APN settings.
Note: You can verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, restart your device. Often rebooting the device is necessary for new APN settings to start working.
From the Home screen, drag down the Notification panel.
Drag down the Quick settings panel.
Tap the Settings icon.
Tap Network & Internet.
Tap Mobile network.
Scroll to Access point names.
Tap Access point names.
Tap the Menu icon.
Tap New APN.
Note: Some fields may populate automatically during setup.
Note: Enter "TELUS" and tap OK.
Note: Enter "sp.telus.com" and tap OK.
Note: Enter "http://aliasredirect.net/proxy/mmsc" and tap OK.