Skip to contentSkip to search
Count on TELUS 5G when others drop the call. Shop plans >
TELUS Logo
TELUS Logo

Pixel 9 Pro XLTransferring your eSIM and phone number after device setup

This tutorial explains how to transfer your existing eSIM and phone number from an old device to a new one after the initial setup is complete. Whether you're upgrading your phone or replacing a lost device, this guide walks you through the steps to move your mobile service without needing a physical SIM card.

This tutorial explains how to transfer your existing eSIM and phone number from an old device to a new one after the initial setup is complete. Whether you're upgrading your phone or replacing a lost device, this guide walks you through the steps to move your mobile service without needing a physical SIM card.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Settings app, tap Network & internet.
  1. 1 - From the Settings app, tap Network & internet.
  2. 2 - Tap SIMs.
  3. 3 - Tap Transfer a SIM from another device.
  4. 4 - Tap Pixel or Android device.
  5. 5 - On your other device, Scan the eSIM QR code.
    • Note: Make sure to enable a secure screen lock and are on the most recently released software version.
  6. 6 - Tap Transfer.
  7. 7 - On your other device, follow the instructions to finish the transfer.
  8. 8 - Tap Done.
  9. 9 - You've completed the steps!

1/9

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Settings app, tap Network & internet.

From the Settings app, tap Network & internet.

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

Answer Feedback Form

Was this information helpful?