Configuring your cellular internet / APN settings

Huawei P20 on Android 10.0.0

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If your device does not automatically set up your carrier's APN on the device after inserting the SIM card, you may need to manually enter your carrier's APN settings.

  1. Note: You can verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, restart your device. Often rebooting the device is necessary for new APN settings to start working.

    There are no indicators associated with this step.
  2. Step 1/17

    From the Home screen, tap Settings.

    The indicator is towards the bottom.
  3. Step 2/17

    Tap Mobile network.

    The indicator is in the center.
  4. Step 3/17

    Tap Mobile data.

    The indicator is towards the top.
  5. Step 4/17

    Tap Access Point Names.

    The indicator is in the center.
  6. Step 5/17

    Tap the Menu icon.

    The indicator is in the top right.
  7. Step 6/17

    Tap New APN.

    Note: Some fields may populate automatically during setup.

    The indicator is in the top right.
  8. Step 7/17

    Tap Name.

    Note: Enter "TELUS" and tap OK.

    The indicator is towards the top.
  9. Step 8/17

    Tap APN.

    Note: Enter "sp.telus.com" and tap OK.

    The indicator is towards the top.
  10. Step 9/17

    Tap MMSC.

    Note: Enter "http://aliasredirect.net/proxy/mmsc" and tap OK.

    The indicator is in the center.
  11. Step 10/17

    Tap MMS Proxy.

    Note: Enter "mmscproxy.mobility.ca" and tap OK.

    The indicator is in the center.
  12. Step 11/17

    Tap MMS Port.

    Note: Enter "8799" and tap OK.

    The indicator is in the center.
  13. Step 12/17

    Tap MCC.

    Note: Enter "302" and tap OK.

    The indicator is towards the bottom.
  14. Step 13/17

    Tap MNC.

    Note: Enter "220" and tap OK.

    The indicator is towards the bottom.
  15. Step 14/17

    Tap APN type.

    Note: Enter "default,supl,mms" and tap OK.

    The indicator is towards the bottom.
  16. Step 15/17

    Tap the Check mark icon.

    The indicator is in the top right.
  17. Step 16/17

    Select your new Access Point Name.

    The indicator is towards the top.
  18. Step 17/17
    Step 17 of 17:

    You've completed the steps!

    There are no indicators associated with this step.

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