Inserting and removing the nano SIM card

Huawei P20 on Android 10.0.0

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Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

  1. Note: Don't touch the gold contacts on your SIM card. That could damage the card. If you’re using a new SIM card, you can activate it by calling your carrier.

    There are no indicators associated with this step.
  2. Step 1/6

    Locate the nano SIM / nano SD card tray on the bottom of your device.

    Note: You must have a nano SIM card inserted in your phone to place calls, access the internet, download apps and share pictures over your carrier's network.

    The indicator is in the top left.
  3. Step 2/6

    Press the card insertion/removal tool into the nano SIM / nano SD card tray pinhole and push in until the tray releases.

    The indicator is towards the right.
  4. Step 3/6

    Slide the nano SIM / nano SD card tray out of its slot.

    Note: A nano SIM card may already be inserted in your phone.

    The indicator is in the center.
  5. Step 4/6

    Insert or remove the nano SIM card into or from the tray with the gold contacts facing the back of the phone.

    Note: Ensure you are inserting your SIM card into the side of the tray labeled as "SIM 1". Your device uses a nano SD card for external storage that has the same sized card slot.

    The indicator is in the center.
  6. Step 5/6

    Press the nano SIM / nano SD card tray back into its slot until it clicks, making sure it's secure.

    The indicator is in the center.
  7. Step 6/6
    Step 6 of 6:

    You've completed the steps!

    There are no indicators associated with this step.

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