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Inserting and removing the SIM card

Motorola Moto Z Play on Android 8.0.0

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

  1. Note: Don't touch the gold contacts on your SIM card. That could damage the card. If you’re using a new SIM card, you can activate it by calling your carrier.

    There are no indicators associated with this step.
  2. Step 1/6

    Locate the combined nano SIM / microSD card tray on the top of your device.

    Note: You must have a nano SIM card inserted in your phone to place calls, access the internet, download apps and share pictures over your carrier's network.

    The indicator is in the center.
  3. Step 2/6

    Press the card insertion/removal tool into the combined nano SIM / microSD card tray pinhole and push in until the tray releases.

    The indicator is in the bottom right.
  4. Step 3/6

    Slide the combined nano SIM / microSD card tray out of its slot.

    The indicator is towards the right.
  5. Step 4/6

    Insert or remove the nano SIM card into or from the tray with the gold contacts facing the back of the phone.

    Note: A nano SIM card may already be inserted in your phone.

    The indicator is towards the right.
  6. Step 5/6

    Press the combined nano SIM / microSD card tray back into its slot until it clicks, making sure it's secure.

    The indicator is in the bottom right.
  7. Step 6/6
    Step 6 of 6:

    You've completed the steps!

    There are no indicators associated with this step.

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