Using recovery mode

Apple iPhone 6S Plus on iOS 15.4.0

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If you're having problems updating or restoring your device, you can enable recovery mode to restore or update with the assistance of your computer.

  1. Note: If you're having problems updating or restoring iPhone, you can enable recovery mode to restore or update with iTunes.

    There are no indicators associated with this step.
  2. Step 1/6

    Quickly press and release the Volume up button.

    Note: For this tutorial, we're showing how to update iPhone using recovery mode. iTunes will try to reinstall iOS without deleting your data. You can choose to restore iPhone instead, but steps may vary based on what you choose.

    The indicator is in the top left.
  3. Step 2/6

    Quickly press and release the Volume down button.

    The indicator is towards the left.
  4. Step 3/6

    Press and hold the Side button until you see the Apple logo.

    The indicator is in the top right.
  5. Step 4/6

    Continue to hold the Side button and connect the device to your computer.

    The indicator is in the top right.
  6. Step 5/6

    On your computer, click Update.

    Note: After the update completes, follow the onscreen prompts to set up iPhone.

    The indicator is in the bottom right.
  7. Step 6/6
    Step 6 of 6:

    You've completed the steps!

    There are no indicators associated with this step.

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