iPhone 5SCancelling a scheduled Apple Support call

You can cancel a scheduled Apple Support call directly from the Apple Support application.

You can cancel a scheduled Apple Support call directly from the Apple Support application.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, swipe to Apple Support.
  1. 1 - From the Home screen, swipe to Apple Support.
    • Note: You may need to install Apple Support from the App Store.
  2. 2 - Tap Apple Support.
  3. 3 - Tap Account.
  4. 4 - Tap Recent History.
  5. 5 - Select the scheduled call you'd like to cancel.
    • Note: From this screen, you can view more information about your scheduled call, reschedule, and add your scheduled call to one of your calendars.
  6. 6 - Scroll to Cancel scheduled call.
  7. 7 - Tap Cancel scheduled call.
  8. 8 - Tap Cancel scheduled call again.
  9. 9 - Tap OK.
  10. 10 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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