Connect-Hub 5GInserting and removing the Nano SIM card

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card which can be activated through your carriers account portal or through contacting your carrier directly; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed. Please contact your carrier's customer service directly if you are experiencing any issues.

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card which can be activated through your carriers account portal or through contacting your carrier directly; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed. Please contact your carrier's customer service directly if you are experiencing any issues.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Locate the nano SIM card slot on the bottom of your device.
Please avoid touching the gold contacts on your SIM card. This could damage the card.
  1. 1 - Locate the nano SIM card slot on the bottom of your device.
  2. 2 - Remove the plastic cover to expose the nano SIM card slot.
  3. 3 - Position the device with the bar codes above the SIM slot. Align the SIM notch to the left side (the gold contacts facing down), and insert the Nano SIM card into its slot until you hear a click. To remove the SIM card, gently push to click and pull out to remove the SIM.
  4. 4 - Replace the plastic cover.
  5. 5 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

1/5