Configuring your cellular internet / APN settings

Samsung Galaxy XCover 4 on Android 9.0.0

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If your device does not automatically set up your carrier's APN on the device after inserting the SIM card, you may need to manually enter your carrier's APN settings.

  1. Note: You can verify that your settings are working by turning off Wi-Fi and accessing the internet using your cellular network. If it does not work, restart your device. Often rebooting the device is necessary for new APN settings to start working.

    There are no indicators associated with this step.
  2. Step 1/20

    From the Home screen, drag down the Notification panel.

    The indicator is towards the top.
  3. Step 2/20

    Tap the Settings icon.

    The indicator is in the top right.
  4. Step 3/20

    Tap Connections.

    The indicator is towards the top.
  5. Step 4/20

    Tap Mobile networks.

    The indicator is towards the bottom.
  6. Step 5/20

    Tap Access Point Names.

    The indicator is in the center.
  7. Step 6/20

    Tap Add.

    Note: Some fields may populate automatically during setup

    The indicator is in the top right.
  8. Step 7/20

    Tap Name.

    Note: Enter "TELUS" and tap OK.

    The indicator is towards the top.
  9. Step 8/20

    Tap APN.

    Note: Enter "sp.telus.com" and tap OK.

    The indicator is in the center.
  10. Step 9/20

    Scroll to MMSC.

    The indicator is towards the bottom.
  11. Step 10/20

    Tap MMSC.

    Note: Enter "http://aliasredirect.net/proxy/mmsc " and tap OK.

    The indicator is towards the top.
  12. Step 11/20

    Tap MMS proxy.

    Note: Enter "mmscproxy.mobility.ca" and tap OK.

    The indicator is in the center.
  13. Step 12/20

    Tap MMS port.

    Note: Enter "8799" and tap OK.

    The indicator is in the center.
  14. Step 13/20

    Tap MCC.

    Note: Enter "302" and tap OK.

    The indicator is in the center.
  15. Step 14/20

    Tap MNC.

    Note: Enter "220" and tap OK.

    The indicator is in the center.
  16. Step 15/20

    Tap APN type.

    The indicator is towards the bottom.
  17. Step 16/20

    Tap Internet + MMS.

    The indicator is in the center.
  18. Step 17/20

    Tap the Menu icon.

    The indicator is in the top right.
  19. Step 18/20

    Tap Save.

    The indicator is in the top right.
  20. Step 19/20

    Select your new Access Point Name.

    The indicator is towards the top.
  21. Step 20/20
    Step 20 of 20:

    You've completed the steps!

    There are no indicators associated with this step.

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