Galaxy S21 5GUsing recovery mode to reset your device to factory settings

Your Android's Recovery Mode can be a powerful tool for troubleshooting your device, but you'll need to navigate its menus using your device's physical buttons.

Your Android's Recovery Mode can be a powerful tool for troubleshooting your device, but you'll need to navigate its menus using your device's physical buttons.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Press and hold the Power and Volume Down buttons simultaneously.
A hard reset (also known as an external reset) can be performed in the event that your device is locked up or settings is inaccessible. It will erase all personal information and restore the device to its factory settings. This should be a last resort, only used when you are unable to reset your device in any other way.
  1. 1 - Press and hold the Power and Volume Down buttons simultaneously.
    • Remarque : The device must be charged to at least 30% battery to perform a reset.
  2. 2 - Tap Power off.
    • Remarque : If you're unable to reach this screen, hold down the Power and Volume Down buttons until the phone powers off.
  3. 3 - Tap Power off again.
  4. 4 - Press and hold both the Volume Up and Power buttons until the screen turns on.
  5. 5 - Press the Volume Down button until you reach the Wipe data/factory reset option.
  6. 6 - Press the Power button.
  7. 7 - Press the Volume Down button to navigate to Factory data reset.
  8. 8 - Press the Power button.
    • Remarque : After this step, the system will factory reset your device. A factory reset will delete all of your data and personalized settings and restore your device back to factory default settings.
  9. 9 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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