Skip to contentSkip to search
TELUS Logo

Galaxy S21 5GSetting up Voicemail

Learn how to set up Voicemail so that you can store messages from calls you missed. If your Voicemail Icon does not appear try restarting your phone.

Learn how to set up Voicemail so that you can store messages from calls you missed. If your Voicemail Icon does not appear try restarting your phone.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - While in the Phone app, tap Keypad.
You will need to use either Samsung's Visual Voicemail app or your carrier's official app in order to access visual voicemail, if it's available for your account.
  1. 1 - While in the Phone app, tap Keypad.
  2. 2 - Tap and hold down the number 1 until the call starts, and follow the spoken prompts.
  3. 3 - You've completed the steps!

1/3

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - While in the Phone app, tap Keypad.
You will need to use either Samsung's Visual Voicemail app or your carrier's official app in order to access visual voicemail, if it's available for your account.

While in the Phone app, tap Keypad.

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

Answer Feedback Form

Was this information helpful?