Resetting network settings
Samsung Galaxy Note9 on Android 10.0.0
If you are having trouble connecting to the Internet you may need to reset your network connections. Resetting your network connections will disconnect any Bluetooth devices connected to your device and disconnect your device from any Wi-Fi networks it is connected to.
Note: If you're having messaging, email, or internet connectivity issues, resetting your network settings may help.
- 1.
From the Home screen, swipe up to view your apps.
Step 1/9 - 2.
Tap Settings
Step 2/9
- 3.
Scroll to General management.
Step 3/9
- 4.
Tap General management.
Step 4/9
- 5.
Tap Reset.
Step 5/9
- 6.
Tap Reset network settings.
Note: Resetting your network settings will reset all your Wi-Fi, cellular, and VPN settings.
Step 6/9
- 7.
Tap Reset settings.
Step 7/9
- 8.
Tap Reset.
Step 8/9
- Step 9 of 9:
You've completed the steps!
Step 9/9
