Resetting all settings

Samsung Galaxy J3 Prime on Android 8.1.0

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Reset your device's apps to their factory defaults if you are having trouble with your device; personal information will not be deleted. This can be a step in troubleshooting.

  1. Note: If you're having device performance issues, resetting your settings may help.

    There are no indicators associated with this step.
  2. Step 1/9

    From the Home screen, drag down the Notification panel.

    The indicator is towards the top.
  3. Step 2/9

    Tap the Settings icon.

    The indicator is in the top right.
  4. Step 3/9

    Scroll to General management.

    The indicator is towards the bottom.
  5. Step 4/9

    Tap General management.

    The indicator is towards the left.
  6. Step 5/9

    Tap Reset.

    The indicator is in the center.
  7. Step 6/9

    Tap Reset settings.

    The indicator is in the top right.
  8. Step 7/9

    Tap RESET SETTINGS.

    Note: Resetting your settings will reset all customized settings on your phone. Personal informaiton will not be deleted.

    The indicator is in the center.
  9. Step 8/9

    Tap RESET SETTINGS again.

    The indicator is in the center.
  10. Step 9/9
    Step 9 of 9:

    You've completed the steps!

    There are no indicators associated with this step.

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