Setting up your TELUS.net email account

Samsung Galaxy J3 Prime on Android 8.1.0

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Learn how you can set up an email account provided by your carrier to your device. After you have added the email to your device you can check emails for that account, send emails from it, and get notification of incoming email.

  1. Step 1/30

    From the Home screen, drag down the Notification panel.

    The indicator is towards the top.
  2. Step 2/30

    Tap the Settings icon.

    The indicator is in the top right.
  3. Step 3/30

    Scroll to Cloud and accounts.

    The indicator is towards the bottom.
  4. Step 4/30

    Tap Cloud and accounts.

    The indicator is in the bottom left.
  5. Step 5/30

    Tap Accounts.

    The indicator is in the center.
  6. Step 6/30

    Tap Add account.

    The indicator is in the top left.
  7. Step 7/30

    Tap Email.

    The indicator is towards the left.
  8. Step 8/30

    Enter your email address.

    The indicator is towards the bottom.
  9. Step 9/30

    Tap the Password field.

    The indicator is towards the top.
  10. Step 10/30

    Enter your password.

    The indicator is towards the right.
  11. Step 11/30

    Tap MANUAL SETUP.

    The indicator is towards the left.
  12. Step 12/30

    Tap IMAP account.

    Note: Some fields may populate automatically during setup.

    The indicator is in the center.
  13. Step 13/30

    Tap the IMAP server field.

    The indicator is in the center.
  14. Step 14/30

    Enter "imap.telus.net".

    The indicator is towards the right.
  15. Step 15/30

    Scroll to the Security type dropdown in the INCOMING SERVER section.

    The indicator is in the center.
  16. Step 16/30

    Tap the Security type dropdown in the INCOMING SERVER section.

    The indicator is in the top left.
  17. Step 17/30

    Tap SSL (Accept all certificates).

    The indicator is in the center.
  18. Step 18/30

    Tap ACCEPT.

    Note: Your TELUS.net account accepts SSL and TLS security types.

    The indicator is towards the right.
  19. Step 19/30

    Tap the Port field in the INCOMING SERVER section.

    The indicator is towards the top.
  20. Step 20/30

    Enter "993".

    The indicator is towards the bottom.
  21. Step 21/30

    Scroll to SMTP server.

    The indicator is in the center.
  22. Step 22/30

    Tap the SMTP server field.

    The indicator is towards the top.
  23. Step 23/30

    Enter "smtp.telus.net".

    The indicator is in the bottom left.
  24. Step 24/30

    Tap the Security type dropdown in the OUTGOING SERVER section.

    The indicator is towards the left.
  25. Step 25/30

    Tap SSL (Accept all certificates).

    The indicator is in the center.
  26. Step 26/30

    Tap ACCEPT.

    Note: Your TELUS.net account accepts SSL and TLS security types.

    The indicator is towards the right.
  27. Step 27/30

    Tap the Port field in the OUTGOING SERVER section.

    The indicator is in the center.
  28. Step 28/30

    Enter "465".

    The indicator is in the bottom left.
  29. Step 29/30

    Tap SIGN IN.

    The indicator is towards the right.
  30. Step 30/30
    Step 30 of 30:

    You've completed the steps!

    There are no indicators associated with this step.

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