If you are unable to turn your device on or off, there are several actions you can try to fix the problem.

We found 2 possible solutions to your problem.

1. Force restarting your phone
2. Ensuring your device is properly charging

If you are unable to make or receive voice calls, there are several actions you can try to fix the problem.

We found 5 possible solutions to your problem.

1. Checking your mobile or Wi-Fi signal
2. Ensuring your device isn’t in Airplane mode
3. Restarting your device
4. Inserting and removing the Nano SIM card
5. Resetting network settings

If you are unable to send and receive text messages, there are several actions you can try to fix the problem.

To get started, it's important to determine if you are able to make a call. If not, you will need to solve this problem first. Once you can successfully make calls, you will also likely also be able to send and receive text messages.

We found 4 possible solutions to your problem.

1. Checking your mobile or Wi-Fi signal
2. Ensuring your device isn’t in Airplane mode
3. Restarting your device
4. Resetting network settings

If your device battery is draining quickly, there are several actions you can try to fix the problem.

We found 3 possible solutions to your problem.

1. Managing the battery
2. Managing background apps
3. Adjusting your auto-lock and brightness preferences

If you are unable to connect to a network, wifi or hotspot, there are several actions you can try to fix the problem.

To get started, it's important to determine if you are able to make a call. If not, you will need to solve this problem first. Once you can successfully make calls, you will also likely be able to connect to the internet.

We found 3 possible solutions to your problem.

1. Connecting to Wi-Fi
2. Restarting your device
3. Resetting network settings

If you are unable to pair with a Bluetooth device, there are several actions you can try to fix the problem.

We found 5 possible solutions to your problem.

1. Turning Bluetooth off and on
2. Pairing with a bluetooth device
3. Unpair or forget a bluetooth device
4. Restarting your device
5. Resetting Wi-Fi and Bluetooth Settings

If you are unable to send and receive email messages, there are several actions you can try to fix the problem.

To get started, it's important to determine if you are able to use your device's internet connection. If not, you will need to solve this problem first. Once you can successfully use the internet, you will also likely also be able to send and receive email messages.

We found 3 possible solutions to your problem.

1. Checking your mobile or Wi-Fi signal
2. Check your email account settings
3. Restarting your device

If you are unable to install an app, there are several actions you can try to fix the problem.

To get started, it's important to determine if you are able to use your device's internet connection. If not, you will need to solve this problem first. Once you can successfully use the internet, you will also likely be able to install an app.

We found 3 possible solutions to your problem.

1. Checking your mobile or Wi-Fi signal
2. Check your available storage
3. Restarting your device

These steps are only for individuals who have mobile hotspot available on their phone plan. If your phone plan doesn’t include mobile hotspot, then these troubleshooting steps will have no impact on your issue.

If you are sure that mobile hotspot is available on your plan but you’re not able to connect to it with other devices or are experiencing another related issue, then these solutions are great steps to try in order to resolve your issue.

We found 6 possible solutions to your problem.

1. Turning on personal hotspot
2. Toggling cellular data off and back on
3. Checking for and installing software updates
4. Restarting your device
5. Lowering the frequency band for your hotspot
6. Resetting network settings

Wi-Fi Calling is a great alternative to making calls if your cellular connection is currently poor. However, there are multiple common issues that may prevent you from successfully utilizing Wi-Fi Calling.

The following tutorials present possible resolutions to common connectivity issues that can occur while using Wi-Fi Calling on your device.

We found 5 possible solutions to your problem.

1. Connecting to Wi-Fi
2. Turn on Wi-Fi Calling
3. Ensuring your device isn’t in Airplane mode
4. Inserting and removing the Nano SIM card
5. Resetting network settings