G7 ThinQInserting and removing the nano SIM card

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

Learn how to insert and remove a SIM card from your device. Your cellular service is activated through your SIM card; without it you cannot use cellular features. Note that a SIM card tray removal tool may be needed.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Locate the combined nano SIM / microSD card tray on the top of your device.
Don't touch the gold contacts on your SIM card. That could damage the card. If you’re using a new SIM card, you can activate it by calling your carrier.
  1. 1 - Locate the combined nano SIM / microSD card tray on the top of your device.
    • Note: You must have a nano SIM card inserted in your phone to place calls, access the internet, download apps and share pictures over your carrier's network.
  2. 2 - Press the card insertion/removal tool into the combined nano SIM / microSD card tray pinhole and push in until the tray releases.
  3. 3 - Slide the combined nano SIM / microSD card tray out of its slot.
    • Note: A nano SIM card may already be inserted in your phone.
  4. 4 - Insert or remove the nano SIM card into or from the tray with the gold contacts facing the back of the phone.
  5. 5 - Press the combined nano SIM / microSD card tray back into its slot until it clicks, making sure it's secure.
  6. 6 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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