E8372 LTE WiFi Mobile Internet KeyPerforming a Manual Factory Reset

If you are having trouble with your device or can't log in to the portal, you may want to perform a manual factory reset. Learn how to reset your device without going into the web portal.

If you are having trouble with your device or can't log in to the portal, you may want to perform a manual factory reset. Learn how to reset your device without going into the web portal.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - Remove your device's the top cover by sliding away from the USB connector.
Restoring factory default settings deletes all user-defined device and Web User Interface settings.
  1. 1 - Remove your device's the top cover by sliding away from the USB connector.
  2. 2 - Remove the USB connector cap from your device.
  3. 3 - Insert the USB connecter into a powered device's USB port or a compatible power adaptor.
  4. 4 - Press and hold the Reset button for two seconds.
  5. 5 - You've completed the steps!

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

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