Galaxy AlphaPerforming a Factory Reset

A factory reset will erase all data from your device and is irreversible. This is good to do if you are going to trade in or sell your device. It will wipe all of your personal information from the device.

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, tap Apps.

1 - From the Home screen, tap Apps.
2 - Tap Settings.
3 - Scroll to Backup and reset.
4 - Tap Backup and reset.
5 - Tap Factory data reset.
6 - Tap Reset device.
7 - Tap Erase everything.
8 - You've completed the steps!

1/8

Steps List - Interactive list of steps. Select a step to read its corresponding text, and to see its Product Image and the Indicators necessary to complete the step.

Current Step: 1 - From the Home screen, tap Apps.

From the Home screen, tap Apps.

Product Image and Indicators - Image of the current step and indicators demonstrating the interactions necessary to complete the step.

Answer Feedback Form

Was this information helpful?