Unresolved Concerns

Contact TELUS Management Escalation Team

Have your concerns heard

We’re deeply motivated to do what’s best for our customers by ensuring that your concerns are addressed. Once you reach out to us, the TELUS Management Escalation team will respond thoughtfully and promptly.

1. You are

When you log into your account you give us access to help you quicker. Otherwise, please fill out the form below. Are you looking for the TELUS CEO email address? The best way to have your concerns addressed is by submitting your issue to the TELUS Management Escalation Team.

2. Contact Information

3. How would you like to be contacted?

4. Tell us about your concerns

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