TELUS | Unresolved Concerns

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Important: Canada Post has suspended its delivery standard guarantees due to delivery delays. More information >

Contact TELUS Management Escalation Team

Have your concerns heard

We’re deeply motivated to do what’s best for our customers by ensuring that your concerns are addressed. Whether you reach out to us through live chat or by filling out the email form below, the TELUS Management Escalation Team will respond thoughtfully and promptly.

Send us an email

If you’d prefer to connect with us through email, simply fill out the form below and the TELUS Management Escalation Team will respond within one business day.