Wi-Fi Plus explained

Information about the TELUS Wi-Fi coverage boosting Wi-Fi Plus device

What is Wi-Fi Plus?


Wi-Fi Plus is a product offered by TELUS to extend your wireless coverage to where you want in your home. It helps address several issues, such as poor wireless coverage, dead spots and network congestion.

It is a great addition to enhance your wireless experience for TELUS products such as, Pik TV and Wi-Fi Calling on your mobile phone.

Wi-Fi Plus is professionally installed by a TELUS technician. Order yours for a one-time service fee of $100 by calling 1-888-811-2323.

Note: A $75 fee may apply, only if additional wiring work is needed in your home.

2 ways Wi-Fi Plus can enhance your Wi-Fi experience:

Extend the coverage to areas of your home that have weak or no Wi-Fi signals.

Offer additional Wi-Fi signals, operating at a different frequency (5Ghz band) to address congestion issues.

Why might you need Wi-Fi Plus?

Wi-Fi coverage is limited by several factors such as:

Building materials and barriers

Wi-Fi signals have a hard time passing through building materials and barriers inside your home. It is especially hard for signals to move through concrete, piping, heated flooring, appliances, furnace ducts and mirrors.

Home size

Your technician has selected the optimal location to install your modem, however some homes are quite large and Wi-Fi signals may not reach in all areas in which you require Internet access.

Network congestion

Network congestion occurs when there are several wireless networks close to your home. If you live in an apartment, this could be problematic because you have many neighbours surrounding you.

You can think of network congestion as trying to have a conversation at a party with your friend. If other party goers are also talking, it can become difficult to speak to each other, so you raise your voice. The more conversations at the party, the more difficult it is for everyone to communicate!

How can I upgrade to Wi-Fi Plus?

Wi-Fi Plus is professionally installed by a TELUS technician. Order yours for a one-time service fee of $100 by calling 1-888-811-2323.
Note: A $75 fee may apply, only if additional wiring work is needed in the home.

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