For the most reliable 9-1-1 experience, we strongly recommend you place 9-1-1 calls using the mobile network or a landline if available.
: If you must call 9-1-1 over Wi-Fi, your call will be answered by a specialized operator who will ask you to confirm your location and route your call to the correct regional Public Safety Answering Point (PSAP). It is important to remember that In the event that you are unable to speak with the operator, the address you entered in your iPhone
Wi-Fi Calling settings
menu will be shared with the operator. Unfortunately it is not possible to determine your device location when making a 9-1-1 call over Wi-Fi.
Be sure to keep your Emergency 9-1-1 Address up-to-date (from your iPhone Wi-Fi Calling settings menu) to ensure emergency services has accurate information to locate you in case of an emergency.
: Text 9-1-1 (T911) is not supported over Wi-Fi at this time.